Six must-haves for your TOC
Digital transformation is one of the hottest topics in the rail industry right now. And train operating companies (TOCs) are waking up to just how much time and money it can save them.
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Smart Technology & Transforming Customers' Retail...
Imagine walking into a store and seeing a mess in the front display units: Shelves are disorganised, stock low and a prior customer abandoned their half-full shopping cart. Is this a one-off mess or something the store regularly faces? When it comes to the customer experience, little things can quickly add up to a negative perception.
Read MoreThese Catering Compliance Oversights Could Be...
What you don’t know can’t hurt you, right?
Read MoreFour ways remote monitoring (IoT) can transform...
Unless you’ve been living under a rock for the past few years, you’ll have heard about remote monitoring, also known as theInternet of Things (IoT), but you might be wondering “What can it do for me?”So, for starters, here are four ways this technology, coupled with asmart digital solution to make sense of the data, can improve food safety, increase efficiency, enhance your customer experience and boost sales.
Read MoreThe Benefits of Digitisation in the Hospitality...
Regardless of the benefits, going digital can seem like a daunting prospect. But while there’s no denying digitisation requires investment, time and patience, I’ve witnessed how even the short-term benefits far outweigh the initial outlay.
Read MoreIs health and safety paperwork costing your bus...
Bus companies are under pressure. The pandemic and cost-of-living crisis have severely dented revenues, while soaring fuel prices are putting a great strain on operating costs.
Read MoreImproving Public Transport Passenger Numbers with...
Passenger numbers on UK public transport have nosedived since the Covid-19 pandemic started. And with new commuting habits now deeply ingrained, transport operators face a challenge to tempt people back to their services.
Read MoreBus safety incidents: Save time and costs with...
Where there are buses, there are risks. We’re talking about 12-tonne lumps of metal, after all. And no matter how well your bus company manages those dangers, accidents will happen.
Read MoreDigital Compliance Logbooks - Why It's Time to...
Safe & legal logbooks are the bedrock of any compliance regime and are filled out for hundreds of specific purposes by most employees on a daily basis. But this is an expensive, people intense process that is difficult to manage, open to misinterpretation and full of easy to ignore processes. Consequently, measurement and reporting is difficult, as is the validation of compliance.
Read MoreHow the Rail Industry Can Better Harness Data |...
The rail network is awash with data. It’s absolutely everywhere.
Read MoreService Quality Regimes (SQRs) in the Rail...
As more details emerge on how the Plan for Rail is going to impact the industry, we speak about Service Quality Regimes and how they will change rail.
Read MoreBuying new software? Why focusing on adoption is...
In a recent article, we talked about how some companies are so fixated on feature lists that they’re not considering the bigger picture when buying software. Part of that bigger picture is adoption.
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