EFFECTIVE, AGILE PROCESSES WITHFULL VISIBILITY OF COMPLIANCE
Customer experience and brand perception are everything in retail. Logbooks are an essential part of ensuring you offer clean and safe retail environments that customers want to return to.
Many businesses still persist with a mixture of paper records and legacy systems. Unfortunately, they’re expensive, labour-intensive processes that are difficult to manage; open to misinterpretation and are easily ignored.
We’re committed to changing that — helping retailers embrace and exploit the power of digital logbooks and processes that ensure process compliance while driving productivity gains and cost savings.
We helped Tesco, Britain’s biggest retailer, transition their logbooks from paper to our simple enterprise-ready app and the tailor-made mpro5 platform. They now enjoy fully digitised logbooks, enhanced operational processes and can evidence compliance quickly and effectively. We provide a fully managed service and continue to expand their platform and help them achieve substantial savings.
We believe in establishing a long-term partnership that helps your business thrive. Working together, we’ll drive success with a full service solution that matches your needs at every stage of your business journey.
Here are a few things mpro5 canhelp your retail businessachieve:
Easy compliance with safety regulations
Digitised logbooks make it quick and easy to comply with the many checks required to ensure staff and customer health and safety.
Protect against litigation
Evidence compliance quickly and effectively with a comprehensive audit trail backed by watertight data.
Reduce checks without compromising quality
We helped Tesco reduce checks by 63% while maintaining their quality standards.
Proactive improvements rather than retroactive fixes
With business intelligence dashboards, management can spot trends to proactively improve processes.
Lower risk of false insurance claims
Protect against fraudulent claims by evidencing compliance with a full audit trail for every workflow check completed, including time-stamped entries.
Consistent high quality customer experience
Get full visibility of your business and ensure standardised processes are followed to help your teams deliver outstanding service across all your stores.
IS YOUR SECTOR SPECIALISM NOT REPRESENTED?
We make it easy for businesses to streamline and adhere to retail regulations across numerous regions and sectors — from fresh food and grocery to furniture, in the United Kingdom, Europe, the UAE and North America.
If you’re unsure if we can help, get in touch to discuss your needs and our team will confirm whether mpro5 is a good fit for your business.
“mpro5 have been a genuine breath of fresh air to work with. The team collaborate well with the business and took the time to understand how the business worked to better tailor their support. The way the product is so easy to use and tailor to specific requirements meant that we could offer other areas of the business resolutions to their issues outside of what we originally set out to do. There is nothing we asked mpro5 for that they didn’t offer and if they didn’t, they were quick to offer an alternative.”
- Tom Devoil, Product Manager
DOWNLOAD OUR RETAIL GUIDEFOR DIGITALISATION
Digitising your logbooks is the fastest, most effective way to meet compliance. See what implementing a digital solution in your retail business means in practice, in our free guide.
As feature-rich retail facilities management and compliance software, mpro5 makes it possible to achieve, and prove, continuous compliance in a matter of minutes.
Here are a few things mpro5 can help you achieve in retail
NATIVE HEALTH AND SAFETY FOCUS
Checks, reports and risk assessments that ensure compliance
Business intelligence dashboards
Reports and alerts for data-driven decision making
Digital logbooks
Digitise and standardise essential and critical paperwork
TIME AND ATTENDANCE TRACKING
Choose from a variety of clock-in/out options.
Workforce management tools
Automate task scheduling and track completion with built-in protocol compliance workflows
COVID-19 protocol tracking
Proof of patrols, cleaning and mandated COVID-19 checklists
MPRO5 TURNS YOUR IOT DATA INTOSMART RETAIL INSIGHTS
We’ll help you leverage the power of the Internet of Things to ensure the strictest Health and Safety standards, and Food Standards, are upheld. You’ll also enjoy significant time and cost savings by reducing the need for manual intervention and proactively minimising the risk of litigation with watertight, timestamped data.
If you’re new to IoT, we’ll connect you with the best IoT sensor ecosystem for your needs. Or, we’ll seamlessly integrate into your existing ecosystem and unlock business intelligence insights through our real-time data monitoring dashboards and more.
Dynamic cleaning
IoT sensors can help determine room usage. This helps your teams work dynamically, rather than to a rigid schedule — cleaning areas that need attention and saving time on those that don’t.
Food temperature monitoring
Using bluetooth probes, you can monitor your hot food counters and food safety requirements in real time, ensuring the strictest health standards are upheld continuously.
Crowd control
Sensors and cameras can track movement, flow and number of people in your space, so you can intervene and prevent overcrowding, to improve customer experience and keep people safe.
Fridge/Freezer temperature control
Reduce the need for manual checks and intervention with IoT sensors that monitor your fridge and freezer temperatures in real time, alerting you only when they need attention, saving on wastage and potential accidents.
Environmental monitoring
Whether it’s lux and noise levels, HVAC systems or air quality, your IoT sensors can help you proactively manage the many variables that contribute to a comfortable customer experience in your store.
MPRO5 INTEGRATES WITH YOUR EXISTING TOOLS
Our REST API lets us integrate with a vast number of your existing tools and legacy systems to create one connected source of truth, with all of your essential operational data on the mpro5 platform. We also integrate with Single Sign On systems (SSO) and IoT sensors for the ultimate in efficiency and real-time visibility.
We’ll work with your IT team to identify and set up your desired integrations to create a unified system that helps you work smarter, not harder. With a fully managed service, we won't create additional work for your IT team, instead we help to simplify and unify your tech stack for the ultimate solution for your business needs.
There are many different kinds of retail management software, but mpro5 is a workflow, aggregation and automation platform. Teams on the ground use our mobile application to record their work and fill out logbooks on their phones, then we combine this data with information from other sources including legacy systems and remote sensors. All together, this can be structured into useful business information that can drive action and insight through automation and visualisation.
Q:
Why do I need retail management software?
A:
The retail industry is crowded and competitive and you differentiate yourself on your customer experience. Our software can do that by facilitating efficient, smart ways of working and aggregating data that drives continuous improvement for cleaner, safer stores.
Q:
Can a retail management system help ensure compliance with retail regulations?
A:
We ensure compliance in a few different ways. Clear guidance from smart workflows ensures data integrity and makes completing compliance checks easy and reliable. Effective data aggregation then surfaces compliance levels. Any failures can trigger remedial actions being sent out to resolve the issue and close the feedback loop.
Q:
What are the benefits of using a retail management system?
A:
A retail management system can make your operations vastly more efficient, effective and proactively service-driven. Aside from these cost savings and operational improvements, data visualisation allows you to spot trends and identify pain points, as well as making auditing and reporting easy.
LEARN MORE ABOUT MPRO5 IN RETAIL
23 Mar 2023
How much are your fridges and freezers costing your business?
Is there anything more annoying than someone in your household (you know who it is) leaving the fridge door open?
Have you ever done your food shopping on a Sunday afternoon, only to find that you’re stuck at the back of a seemingly endless queue that leads to just two open checkouts?
They might sound similar, but the difference between digitisation and digitalisation is critical to understanding the impact of digital transformation, and why it’s such a high priority for most companies.
Mark Twain might have once said, "Data is like garbage. You'd better know what you are going to do with it before you collect it.", and I couldn't agree more.
I’m guessing a lack of information isn’t a problem for you as a retailer. It’s knowing what to do with it and how to make sense of it that can be overwhelming.
Companies have been more trusting of their employees since the pandemic forced everyone to work at home. In much the same way that employers realised their staff could be trusted to get on with the job despite being unsupervised, they are also realising that they can trust them to use their phone for work without opening Candy Crush.
If you'd like to discuss your requirments and see if mpro5 is a good fit, simply book a time that suits below, or fill in the enquiry form and our Retail Sector Director will contact you to discuss how we can help.
