GET A RELIABLE,SIMPLE SYSTEM THAT HELPS YOU EXCEED CUSTOMER EXPECTATIONSFOR FOOD SAFETY, QUALITY AND SERVICE
From checking if the correct medical diets are served to the right customers, to whether the correct ingredients are being used or confirming food safety practices are followed — mpro5 can help.
We’ll help you streamline operations, making important compliance processes easy to follow and evidence, while driving productivity gains and cost savings.
With our personalised, catering service management software, you’ll benefit from improved efficiency and peace of mind — with Daily Food Quality Audits and more built to protect you from the reputational, legal and financial repercussions of a potential slip.
We support our clients as partners - and count the United Kingdom's leading educational and corporate companies amongst our valued clients. As a fully configurable solution, we're proud to assist a wide range of companies in multiple sectors as operations and compliance partners.
FEATURED CASE STUDY
We’re proud to have helped Chartwells develop a new audit that ensures they serve the right food, every time.
We worked with Chartwells to develop an audit solution that’s reliable and makes best practice easy to follow. Using their mpro5 app, staff now carry out Daily Food Quality Audits at individual units. Regional managers use the data, via our Business Intelligence Dashboards, to spot trends and issues and make data-driven improvements.
We believe in building long-term partnerships that support your business at every stage of growth. Working together, we’ll do more than ensure every meal is perfect — we’ll improve efficiency and your bottom line too!
Here are a few things mpro5 canhelp you achieve in catering:
Effortless compliance
mpro5 makes it easy to complete audits and checks quickly and correctly, and to evidence compliance with Food Safety Laws while backed by watertight data.
Improved operational efficiency
Using our smart catering service software, we helped the UK’s leading education catering service save time on checks and audits — and you could see similar savings.
Rapid implementation
We’ll configure and deploy your personalised mpro5 platform and app from as little as 30 days, then test, refine and hand over your solution within 90 days.
Ongoing service and support
Your monthly subscription includes ongoing service and support, and covers changes and additions to your platform functionality at no additional cost.
Better accountability
Detailed workflows that can only be completed by filling in all appropriate information means staff can’t abandon jobs in the “to do” pile.
Exceptional customer experience
With your team using a unified platform, they can easily focus on delivering consistent, outstanding customer service across multiple sites as they serve thousands of meals.
Increased visibility
Get continuous visibility of your service and quality levels, to make data-driven decisions and address issues before they become serious problems.
Cost savings
Alongside gains from improved efficiency, mpro5 reduces time spent on administration and saves on printing costs.
DO YOU HAVEUNIQUE REQUIREMENTS?
You know your business best. Even if all catering services are subject to the same laws, the ways you meet compliance mandates is personalised to your context.
That’s why mpro5 is fully configurable. We develop tailor-made solutions for every client — even if they’re in the same sector.
If you’re unsure if we can help, get in touch to discuss your requirements and our team will confirm whether mpro5 is a good fit for your business.
“The support available from the CE team and the Support team at mpro5 is superb, this is one of the main selling points for me as they are always available to help and extremely friendly. The software itself is extremely flexible, when we first started using mpro5 it was in a small capacity, over the years we've grown the usage and now have somewhat complex functions and audits being used - This has caused no issues and I feel there are never any requests that are unachievable!”
- Graeme Smith, Data and MI Lead
HOW WOULD MPRO5 WORK IN PRACTICE?
FIND OUT IN OUR GUIDE
A digital solution that’s live in 30 days and ensures process compliance while driving cost-efficiency sounds good. But is it realistic?
Our guide shares all you need to know about mpro5 and how our tailored, digital processes can help you deliver excellent quality of service, improve compliance with Food Safety regulations and enjoy cost-savings.
It’s no longer possible to rely on paper-based systems to implement and maintain efficient, compliant processes. Thankfully, mpro5 is packed with features that automate and streamline operations to ensure nothing slips through the cracks.
NATIVE HEALTH AND SAFETY FOCUS
Checks, reports and risk assessments that ensure compliance
Digital logbooks
Digitise and standardise essential paperwork and checks
Daily Food Quality Audits
Digitised audits ensure consistently safe meals and high quality service
Business intelligence dashboards
Reports and alerts for data-driven decision making
Workforce management tools
Automate task scheduling and track completion with built-in protocol compliance
COVID-19 protocol tracking
Proof of patrols, cleaning and mandated COVID-19 checklists
MPRO5 INTEGRATES WITHYOUR EXISTING TOOLS
Updating to specialised catering service management software like mpro5 doesn’t mean saying goodbye to your tried-and-trusted tools (unless you’d like to!). Our open API lets us integrate with your existing tools and legacy systems to create a single source of truth on the mpro5 platform. We also integrate with Single Sign On systems and IoT sensors for the ultimate in efficiency. We’ll work with your IT team to identify and set up your desired integrations to create a unified system that helps you work smarter, not harder.
There are many different kinds of catering management systems, but mpro5 is a workflow, aggregation and automation platform. Teams on the ground use our mobile application to record their work and fill out logbooks, then we combine this data with information from other sources including legacy systems and remote sensors. All together, this can be structured into useful business information that can drive action and insight through automation and visualisation.
Q:
What are the competitive advantages of catering management software?
A:
Catering management software can make your operations vastly more efficient, effective and proactively service-driven. Aside from these cost savings and operational improvements, effective data visualisation allows you to spot trends and identify pain points, as well as making auditing and reporting easy. You can work smarter, not harder, and ultimately have more time to serve customers.
Q:
Can software help me with food safety management?
A:
We ensure compliance in a few different ways. Clear guidance from smart workflows ensures data integrity and makes completing compliance checks easy and reliable. Effective data aggregation then surfaces compliance levels. Any failures can trigger remedial actions being sent out to resolve the issue and close the feedback loop.
Q:
Why do I need catering management software?
A:
In a climate of inflation, full employment and strained supply chains, the catering market is under more pressure than ever. Catering management software could deliver the edge you need through a far more efficient compliance regime, better ensured quality of service and the data to make smart business decisions. This kind of software gives head-office control and visibility in as much detail as they need, and facilitates real-time actions.
LEARN MOREABOUT MPRO5 FOR CATERING SERVICES
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