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Train Cleanliness & Customer Satisfaction: The...

Train presentation. TP for short. Or, as your customers might put it: making your trains look clean and smart.

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Is Your Business Ready for Natasha’s Law?

If you’re in the food or catering industry, then chances are you’ll be all-too-familiar with landmark labelling legislation coming into force this October. At least, I hope you are. Because Natasha’s Law is set to shake up the entire sector – and businesses need to be prepared.

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Train travel after Covid: Why clean is the new...

Imagine you’re on a train back in 2019. Your seat feels a bit sticky. There’s a half-eaten sandwich on the table opposite. And you’d rather not think what’s smeared on that window.

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Why Digitisation is the Answer to the Question of...

I’ve worked with many retailers over the years and it’s fair to say that compliance is a perennial thorn in their side. Okay, it’s not exactly riveting but it’s a necessary evil that businesses need to get to grips with. And fast. Why? Because doing so is not only an opportunity to reduce your headaches, but a chance to transform your operations and deliver a consistently high quality customer experience.

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UK rail reforms: How your service quality regime...

Unless you’ve been living in an abandoned signal box on the West Highland Line the past few years, you’ll know big changes are coming for Britain’s railways.

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IoT data without action dies!

How many times have we been told that IoT is the future of business? A lot I would hazard a guess which is why 80% of senior executives now say that IoT data is critical to their business in 2020 and 92% of organisations are expecting to adopt some form of IoT by the end of 2019….and it is nearly Christmas. 2 years ago, we heard that there would be 20 Billion connected devices by 2020 but I suspect we are already there.

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