JOB MANAGEMENT
SOFTWARE & APP 

Efficient & reliable job management, compliance and scheduling

large 3 green stacked downward arrows in line style drawing large 3 green stacked downward arrows in line style drawing

JOB SCHEDULING MADE SIMPLE

 

mpro5 is a versatile, configurable and fully supported job management app that makes it possible to deploy your teams efficiently and provide a better service for your business and customers.

Effortless job management, simplified scheduling, improved compliance and mobile, digital workflows are at the heart of this mpro5 feature. As a fully configurable solution, you’ll have your pick of tools that offer unprecedented visibility over your teams and processes, drive efficiency and make compliance easy.

A green icon of a person and a calendar for mpro5's employee scheduling feature A purple icon of a person and a calendar: for mpro5's employee scheduling feature
Employee Scheduling
A green icon of a notification bell and a cog: for mpro5's alerts and escalations feature _and_escalations A purple notification bell icon for mpro5's alerts and escalations feature
Automatic alerts and corrective actions
Home Hands Hands Home
Asset management
A green data icon showing configurable data visualisation A purple icon of a graph and a cog showing configurable data visualisation
Business intelligence
A green icon for mpro5's simplified shift management feature A purple icon showing a cycle and a person: for mpro5's simplified shift management feature
Simplified shift management
Spanners Spanners-1
PPM Maintenance
A green icon showing a person and an analogue clock, for mpro5's Time and Attendance tracking feature A purple icon showing a person and an analogue clock, for mpro5's Time and Attendance tracking feature
Time and attendance
A green icon of a person and a checklist for mpro5's proof of patrols feature A purple icon of a person and a checklist: for mpro5's proof of patrols feature
Proof of presence

THREE WAYS WE CAN HELP

A maintenance worker using mpro5 on a tablet
large 3 green stacked downward arrows in line style drawing large 3 green stacked downward arrows in line style drawing

MOBILE JOB MANAGEMENT

 

The mpro5 app helps your operational teams, whether they are in the field or on site, to complete scheduled jobs, ad-hoc tasks and audits. Whatever the job, our smart workflows ensure that your teams gather the right data and follow processes correctly for compliance.


Your back-office can schedule jobs and push them out to the right users via the app. We can also use QR tags tied to specific locations to allow your teams to pick up the relevant task for a location, for example a cleaning job for a washroom.


Our fully configurable workflows can ask for data in a range of formats, including photographs, videos, signatures, free text and multiple-choice questions. Crucially, question fails can trigger additional tasks if remedial or corrective action is required.


The Job Management module is also fully scalable, whether you manage five sites or 15,000.

SMART WORKFLOWS

 

Make paper forms history with our smart digital workflows. Don’t waste time on data entry, or make mistakes because of a lack visibility: with a range of question types, automated corrective actions and data visualisation, you can ensure data integrity and avoid important issues slipping through the cracks.


mpro5 workflows are dynamic and can be configured to change depending on what answers are provided. For example, if you were doing an asset audit and found a fire extinguisher missing from a certain room, you could be prompted to provide more information, take a picture and even order a new one, or the action could be escalated or assigned to a more appropriate team.

  • Guide users through processes dynamically, ensuring best practice and compliance
  • Automatically raise corrective actions as jobs for other users
  • Get the job done and gather the right data at the same time
Needs not represented
large 3 green stacked downward arrows in line style drawing large 3 green stacked downward arrows in line style drawing
A Power BI dashboard created by mpro5 to track job statuses
large 3 green stacked downward arrows in line style drawing large 3 green stacked downward arrows in line style drawing large 3 green stacked downward arrows in line style drawing

DATA-DRIVEN JOB SCHEDULING

 

Getting job management right means coordinating your teams as efficiently as possible, and our cloud-based solution allows you to monitor shifts in real-time to ensure your teams are deployed in the right place at the right time.

Business intelligence is provided through our custom-made dashboards that make it easy to identify bottle-necks and proactively adjust your scheduling.

mpro5 provides the link between your managers and field teams, no matter how remote they are, and helps you to make stronger business decisions backed by data.

large 3 green stacked downward arrows in line style drawing large 3 green stacked downward arrows in line style drawing

WHY CHOOSE MPRO5 FOR YOUR
JOB MANAGEMENT SYSTEM?

A green icon representing mpro5's enablement of standardisation A purple icon showing a cycle and a cog: representing mpro5's enablement of standardisation
Ensure Standardisation

Maintain your business and brand consistency, quality and compliance record with guided workflows and checks across your teams and sites.

A green cloud icon for mpro5's cloud-based resiliance A purple cloud icon for mpro5's cloud-based resiliance
Cloud-based resilience

mpro5 is BS EN ISO/IEC 27001:2017 accredited, and our cloud-based platform enables secure business operations with data synchronisation and no risk of down-time.

A green data icon showing configurable data visualisation A purple icon of a graph and a cog showing configurable data visualisation
real-time visibility

All jobs completed on the mpro5 app sync with the cloud to give you a live view of job progress and performance against your defined SLAs.

A green icon of a checklist and a cog, for mpro5's electronic audit trails A purple icon show a checklist and cog: for mpro5's electronic audit trails
Detailed audit trails

We’ve implemented several crucial but configurable checks for every completed job including GPS tracking, photographic evidence, signatures and timestamped data to ensure a complete picture is given for auditing.

A green puzzle icon representing mpro5's seamless integrations A purple icon representing mpro5's seamless integrations
Seamless integration

mpro5 uses an open API to integrate with your existing systems, knocking down data silos, improving visibility and helping you to maximise process efficiency with a centralised database and a single source of the truth.

A green infinity icon representing agile operations A purple infinity icon representing agile operations
Agile operations

Business intelligence reporting empowers you to respond quickly and make data-driven improvements and innovations.

A green stopwatch icon for mpro5's rapid implementation A purple stop watch icon for mpro5's rapid implementation
Rapid implementation

We use agile development and implementation strategies to deliver value for your business as fast as possible.

small 3 purple stacked downward arrows in line style drawing small 3 purple stacked downward arrows in line style drawing

WE DRIVE SUCCESS ACROSS SECTORS

 

Our configurable solution is built to meet your unique business needs, while following best practice in digitalisation and for your industry. Whether you’re in retail, rail, healthcare or something truly niche — mpro5 is fully configurable and we’d love to help you streamline operations, improve compliance and drive cost-efficiency.

large 3 green stacked downward arrows in line style drawing large 3 green stacked downward arrows in line style drawing

FAQs

Q:
What is job management software?
A:

Job Management software can be used to structure, plan and assign work to employees and gather data on completed tasks. It can automate sending out routine jobs or reactive work based on data input: for example sending a maintenance team to fix a coffee machine that has been reported as broken. The feedback loop is closed by recording the completion of a remedial action.

Q:
Can mpro5 be integrated with my current business management systems?
A:

We offer intergration in almost any configuration you need - whether it's through our open API or a fully custom integration.

Q:
How do I track tasks and projects?
A:

You can track tasks and projects through the mpro5 web portal, or using a bespoke dashboard that we will make with your requirements in mind.

WHAT OUR CLIENTS SAY

The NHS logo

mpro5 covered more ground in six weeks than our old system did in three years. This was the first step in realising my vision of the Estates Department at CWPT. The opportunities are endless, you just need the education and the appetite to want to see the change.

- Sat Padda, Senior Compliance manager

The Tesco logo in white

Mpro5 have been a genuine breath of fresh air to work with. The team collaborate well with the business and took the time to understand how the business worked to better tailor their support.

- Tom Devoil, Product Manager

The Northern Trains logo in white

mpro5 delivers effortless compliance with our SQ (Service Quality) Regime with backup, service and support that never lets us down. Through Covid, changes in routines and schedules and even staffing challenges, mpro5 are always there on the end of the phone to help us through.

- Laura McLaughlin, Service Quality Manager

The Compass Group logo in white

mpro5 have stepped up as a key partner for this journey. The mpro5 platform has enabled our innovation team to carefully design digital workflows in a way that matches preferred ways of working, as defined by our operational co-workers. The team also went out of their way to meet our demands in terms of data availability, which has allowed us to shape the insight.

- Jonathan Hentze, Head of Innovation & Digital Development

The Chartwells UK logo in white

The support available from the CE team and the Support team at mpro5 is superb, this is one of the main selling points for me as they are always available to help and extremely friendly. The software itself is extremely flexible, when we first started using mpro5 it was in a small capacity, over the years we've grown the usage and now have somewhat complex functions and audits being used - This has caused no issues and I feel there are never any requests that are unachievable!

- Graeme Smith, Data and MI Lead

large 3 green stacked downward arrows in line style drawing large 3 green stacked downward arrows in line style drawing

GET IN TOUCH WITH OUR TEAM

HOW CAN WE HELP?

 

Please select how we can help solve your problems below, or fill in the enquiry form to the left and a sector director will contact you ASAP to discuss how we can help.

large 3 green stacked downward arrows in line style drawing

OUR LATEST NEWS AND INSIGHTS

29 Apr 2024

Crimson Tide, provider of mpro5, appoints new CEO

Crimson Tide, the provider of mpro5, the process management app, has announced the appointment of Phil Meyers as its new CEO.

29 Apr 2024

mpro5 showcases IoT innovations for smarter retail, catering and facilities management at Cisco Live! Las Vegas

mpro5, the process management app, showcases the latest IoT-powered innovations in workflow automation at Cisco Live! Las Vegas in June. mpro5 successfully turns IoT data from cameras and sensors into real-world results for businesses in the facilities management, grocery store, and food service industries.

29 Apr 2024

How IoT Sensors and AI are Revolutionising Smart Buildings

Originally written for Buildings.com