Operations at scale
Compass Group operate in a number of areas across industries, including maintenance, catering, security, cleaning and more. Clearly, each of these areas have numerous processes from food safety monitoring, to security checks. With over 15,000 sites and undergoing so many processes every day at each, paperwork was stacking up.
With manual means of auditing, performing daily jobs and checks was both time-consuming and expensive. When completing paperwork, Compass Group faced time lags before they were able to receive it and make reports. Also, the reports themselves took a long time to make. Overall, this inefficient reporting also gave a lack of visibility across the business.