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hospitality

Every restaurant, pub and hotel opening, trading and closing to the same standard

Opening checks, fridge and hot-hold temperatures, allergens, fire doors and maintenance, all in one app your team will actually use. You see which sites are on track today and which checks were rushed.

See where every site stands today from food safety to brand standards. Book a free 20-minute analysis and get a written report scoring your checks, fixes and evidence against food hygiene standards, site by site and shift by shift.

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senses

Real productivity gains across thousands of sites worldwide

98%

staff sign up in five days
(Sim Trava)

63%

fewer daily checks needed

90m +

workflows completed on mpro5

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Know exactly where your compliance stands today, and how much tool sprawl is costing you.

The bigger cost is the time between systems: re-typing results, chasing follow-ups, building reports by hand and training people on every tool. Nobody budgets for it.

Work out your time cost

3,467hours a year
2.1full-time roles
£55,467a year in time
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Example figures: change them to match your estate. “Minutes lost” means time spent re-typing, chasing and reporting across systems. Assumes 5 working days a week, 52 weeks a year and 1,650 hours per full-time role.

One Connected App

In hospitality, the problem isn’t a lack of tools. It’s too many of them. Food safety sits in one app, maintenance requests in another and training in a third. POS and menu changes go out by email in the hope someone reads them, and the team talks about all of it on WhatsApp.

mpro5 brings compliance, CAFM and team communication into one platform, with one view of every hotel, restaurant and venue.

  • One app for site teams. Food safety, fire safety, health and safety checks, maintenance requests and training all in one place, with one login.
  • One view for head office. See missed checks, open maintenance jobs and compliance status across every site in real time, with Analytics & Reporting.
  • Site leaderboards that drive improvement. Rank every site by check completion and compliance score, so you can see which sites are leading, recognise the teams doing it right, and support the ones falling behind before an inspection does it for you.
  • Consistent standards with high staff turnover. Guided checklists with photo examples help new starters get it right from their first shift.
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“Compliance is a huge priority for us and part of that is completing audits. Now we have mpro5 it is so much easier to do these quickly and, crucially, do them right.”

– Chartwells

The Hidden Cost of Tool Sprawl

On tight margins, every cost counts. Each extra tool adds logins, training time, duplicate data entry and gaps where information gets lost between systems.

  • One subscription instead of five. Replace multiple systems for tasks, compliance, communication, training, and maintenance with a single platform priced per site.
  • Less time on admin. Cut the hours managers spend on paperwork, chasing checks and re-entering data, so they can focus on guests.
  • Fewer surprise costs. Avoid fines, closures and emergency repairs by catching missed checks and equipment faults early.
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CAFM Software Built for Restaurants, Hotels & Venues

A broken fridge or fryer can wipe dishes off your menu mid-service, and a failed boiler or faulty fire door puts compliance at risk. As CAFM software, mpro5 manages reactive and planned maintenance across every site, so issues are fixed fast and equipment lasts longer.

  • Report and fix issues fast. Staff log a maintenance request with a photo in seconds, and it becomes a tracked work order with an owner and an SLA.
  • Planned maintenance that prevents breakdowns. Schedule PPM for kitchen equipment, HVAC, lifts and fire systems, and manage contractors in the same platform.
  • Cut energy and stock waste. IoT sensors monitor fridge temperatures and equipment around the clock, alerting your team before stock is lost.
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Hospitality Staff Training that works from Day One

New starters learn in the same app they use for their checks, so your restaurant, pub or hotel team is up to speed from their first shift.

  • Easy to follow. Short guides with photos show exactly what good looks like.
  • Training records at every site. See who’s been trained, and when, without digging through paperwork.
  • Quick to update. Changed a procedure? Send it to every venue and see who’s read it.
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Team Communication that Reaches Every Site

Get updates to every venue and know they’ve been seen. No more relying on WhatsApp groups.

  • Chat inside the job. Talk about a task where it happens, so nothing gets lost.
  • See who’s read it. Know which teams have seen an urgent update or product recall.
  • Smooth shift handovers. Each shift can see what’s still open from the last one.
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Know which checks were really done

A ticked box doesn’t always mean the job was done. mpro5 looks at how every check was completed, not just whether it was, and flags the ones that don’t look right, so you can see which sites to trust and which need a closer look.

  • Rushed checks. A check finished far faster than it could realistically be done gets flagged, so you can spot teams ticking through instead of checking.
  • Too many N/As. When a site marks the same question “not applicable” again and again, mpro5 picks it up before it hides a real gap.
  • Missing photo evidence. Checks that need a photo but don’t have one are flagged straight away, not found at the next audit.
  • Copy-and-paste answers. Identical answers across every question and every day are a sign checks are being filled in, not carried out.

We build it for you, free. Your forms, your sites, live in weeks.

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Hospitality Compliance and Operations, all in one app

Food Safety

  • Opening and closing checks
  • Allergen and labelling checks
  • Goods-in and supplier checks
  • Hot-hold rules

Health & Safety

  • Fire safety checks
  • Legionella and water checks
  • Accident and incident reporting
  • Risk assessments

Maintenance & CAFM

  • Reactive maintenance requests
  • Planned preventive maintenance
  • Contractor management
  • Asset register

Guest Experience

  • Room inspections
  • Brand standards audits
  • Mystery guest and customer feedback
  • Public area checks

Licensing & Security

  • Refusals log and age verification (Challenge 25)
  • Licensing compliance and premises licence checks
  • Cash and security checks
  • Incident logs

People & Communications

  • Training and sign-off
  • Shift handovers
  • Team announcements
  • Area manager visits

And many more…

FAQs

Hospitality FAQs

Answers to the questions hospitality businesses ask us most. If yours isn’t here, ask us on a demo.

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Or call us on 01892 542 444

What is hospitality compliance software?

Hospitality compliance software replaces paper checklists and separate apps with digital checks for food safety, fire safety and health and safety. mpro5 combines compliance with maintenance, training and team communication in one app for hotels, restaurants, pubs and venues.

What is CAFM software for hospitality?

CAFM (computer-aided facility management) software helps hospitality businesses manage maintenance, assets and contractors across their sites. In mpro5, staff report faults with a photo, and each one becomes a tracked work order alongside your planned maintenance.

How can hospitality businesses cut software costs?

By consolidating tools. Many hospitality groups pay for five or six separate apps for food safety, maintenance, health and safety, training and communication. Replacing them with one platform cuts subscription costs, training time and duplicate admin.

Does mpro5 work for multi-site hospitality groups?

Yes. Operations directors and area managers see compliance and maintenance across every site in real time, while site teams use one simple app.

Can mpro5 handle licensing and brand standards checks?

Yes. Teams can keep refusals logs for Challenge 25, record licensing checks, and complete brand and service standards audits with photo evidence.

How quickly can we get started?

Most hospitality groups are up and running in weeks. Our team configures your checks around your sites, brands and processes, with no lengthy IT project.

Know exactly where your food safety compliance stands today,
and where the gaps are.

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