Work Order Management
Every job tracked end-to-end
mpro5 brings together work planning, assignment, on-site delivery and real-time reporting into one platform, so your field operations run without any gaps.
Start every job right
Before a job starts, you need accurate data. mpro5 captures incoming work and gives you the tools to triage, quote and approve before a single team member is dispatched.
- Never lose a request or skip a step – every piece of incoming work is captured and tracked from day one.
- Quote with confidence and move fast with proposals that become scheduled jobs once approved – no switching systems.
- Bring existing data with you. Bulk import tools mean you’re never starting from scratch.
Deliver the work with confidence
Once work is underway, mpro5 tracks every job, person and asset in real time. Whether your teams are in-house or contracted, everything from timesheets to contractor SLAs is captured in one place.
- Everything your teams need on mobile: job details, asset history, materials and forms, with status updates in real time.
- Hold contractors to the same standard as your own teams – rates, SLAs, documentation and assigned work all managed in the platform.
- A configurable asset and materials register keeps physical resources linked to the jobs that depend on them.
From work request to invoice-ready
Completed work shouldn’t disappear into a spreadsheet. mpro5 brings performance insights and finance-ready cost records, giving operations and finance teams a shared view of what’s been done.
- Live dashboards show SLA performance, completion rates and service quality across every site and team.
- Itemised cost records structured for your finance system from the moment work is completed.
“mpro5 makes our lives so much easier, we aren’t constantly driving back to the office or the warehouse, we don’t miss things, and we’ve got more time to focus on sales.”
– Illy Coffee