“Before mpro5, we were fighting to get data we could actually trust. Now faults are reported automatically and we have real-time visibility.”
– Service Quality Manager, Northern Trains
FAQs
Analytics and Reporting FAQs
Answers to the questions teams ask us most about dashboards and reports. If yours isn’t here, ask us on a demo.
Book a demoOr call us on 01892 542 444
What is operational reporting software?
Operational reporting software turns the work your frontline teams do into dashboards and reports. In mpro5, every task, check and job completed on site feeds straight into your dashboards, so there are no spreadsheets or logbooks to pull together.
Can I build my own dashboards?
Yes. Start with our ready-made dashboard templates, or work with our team to build dashboards around your sites, your processes and the measures that matter to you, with no implementation fees.
Is the data shown in real time?
Yes. Dashboards update as work is completed, so you can see what’s been done across every site as it happens and spot issues before they escalate.
Can I compare performance across sites and teams?
Yes. See completion rates for every site at a glance, find out which teams or locations are outperforming, and see where more support is needed.
How does mpro5 help with SLA and compliance reporting?
mpro5 tracks performance against your SLAs and compliance standards, so you can prove to clients and auditors that the work was done, and use that evidence to keep and win contracts.
Can I see reports on my phone?
Yes. Custom reports can be sent to any device, so your key data is with you wherever you are.
Is it easy for managers to use?
Yes. Dashboards are clear and visual, with no steep learning curve, so managers can find the answers they need from day one.