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CONTRACT CATERING

Food Safety Software That Keeps Every Client Kitchen Compliant

mpro5 is food safety and compliance software for contract caterers. HACCP checks, temperature logs, allergen checks, cleaning schedules, H&S audits and incident reporting run in one app at every client kitchen, including delivered-service sites with no team on the ground.

Regional managers see every site live, failed checks are fixed and closed, and the client report goes out the same day. Used by Compass Group and Aspens.

See where every client kitchen stands today, on food safety, H&S and the standards your client measures you on. Book a free 20-minute analysis and get a written report scoring your checks, fixes and evidence against what inspectors look for, site by site and shift by shift.

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Real productivity gains across thousands of sites worldwide

2,000+

Chartwells sites digitised

63%

less time on daily checks

89%

less time preparing audits

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Multi-Site Oversight

Contract catering teams are spread across hundreds of client locations, so central teams need one view of every site and one way of setting standards. mpro5 gives regional managers that bird’s-eye view, and keeps every kitchen working to the same standards.

  • Centralised compliance dashboards. Regional and operations managers track and compare compliance rates across every client site, filtered by region, client or sector, with deeper insight in Analytics & Reporting.
  • Configurable roles and permissions. Kitchen teams, unit managers, regional managers and finance each see only what they need.
  • Standardised templates across every site. Push the same checklists, opening and closing routines and HACCP checks to every site at once, so standards don’t drift between regions.
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Client and SLA Accountability

Your clients judge you on more than EHO standards. They hold you to contract SLAs, their own audit requirements and the service they see every day. mpro5 lets you measure what each client cares about, and act before small issues put a contract at risk.

  • Client-specific reporting. Track compliance against client SLAs, contract requirements and internal audits, as well as EHO standards, and report by client or contract.
  • Early warning alerts. Real-time alerts tell regional managers about failed temperatures, missed tasks or poor audit scores before a client notices.
  • Meal numbers on record. Unit managers log daily meal numbers in the app, giving operations and finance a reliable record for every site.
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“Compliance is a huge priority for us and part of that is completing audits. Now we have mpro5 it is so much easier to do these quickly and, crucially, do them right.”

– Compass Group

Food Safety & Legal Compliance

Every client site has to meet food safety law, whoever owns the kitchen: UK food hygiene regulations and the FDA Food Code in the US. mpro5 turns your food safety management system into digital checks that are timestamped, evidenced and ready for the inspector.

  • Digital HACCP checks. Run the checks from your HACCP plan, or from a Safer Food Better Business pack in the UK, on mobile, configured for each site’s menu and kitchen.
  • Allergen checks. Record allergen controls and labelling checks at every site, for Natasha’s Law in the UK and FDA allergen labelling in the US, with photo evidence where it matters.
  • Temperature, hot-holding and cooling logs. Log fridge, freezer, hot-holding and blast chiller or cooling temperatures on mobile, or monitor them automatically with sensors.
  • Inspection-ready records. Pull cleaning schedules, training records and corrective action logs for any site in minutes when the EHO or the health department arrives.
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Know which checks were really done

A ticked box doesn’t always mean the job was done. mpro5 looks at how every check was completed, not just whether it was, and flags the ones that don’t look right, so you can see which sites to trust and which need a closer look.

  • Rushed checks. A check finished far faster than it could realistically be done gets flagged, so you can spot teams ticking through instead of checking.
  • Too many N/As. When a site marks the same question “not applicable” again and again, mpro5 picks it up before it hides a real gap.
  • Missing photo evidence. Checks that need a photo but don’t have one are flagged straight away, not found at the next audit.
  • Copy-and-paste answers. Identical answers across every question and every day are a sign checks are being filled in, not carried out.

We build it for you, free. Your forms, your sites, live in weeks

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Contract catering compliance, all in one app

Food Safety

  • CCP and temperature checks
  • Allergen and labelling checks
  • Goods-in and supplier checks
  • Metal detection checks

Allergens & Hygiene

  • Non-conformance reporting
  • Product hold and release
  • Root cause and verification
  • Automatic escalation

Audit-Ready

  • Batch and line traceability
  • BRCGS and SALSA evidence
  • Customer and retailer audits
  • Mock recalls

Hygiene & Cleaning

  • Cleaning schedules and swab checks
  • Pest control checks
  • Glass and hard plastics audits
  • Foreign body controls

Quality & Yield

  • Raw-material inspections
  • Waste and yield tracking
  • Produce and product quality checks
  • Temperature monitoring

People & Engineering

  • Training and sign-off
  • GMP walks and internal audits
  • Maintenance issue reporting
  • Health and safety checks

And many more…

FAQs

Contract Catering FAQs

Answers to the questions contract caterers ask us most. If yours isn’t here, ask us on a demo.

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Or call us on 01892 542 444

What is contract catering compliance software?

Contract catering compliance software replaces paper food safety records and separate tools with digital checks across every client site. mpro5 combines food safety logbooks, health and safety audits, incident reporting and meal-number records in one app, with live dashboards for operations managers.

What should contract caterers look for in compliance software?

Look for one platform that covers food safety, health and safety and incident reporting, with mobile checks for unit teams, live dashboards filtered by area, easy setup for new sites, and forms that can be built around your existing paperwork.

Can mpro5 cover sites with no on-site catering staff?

Yes. Delivered-service sites can be set up in mpro5, so checks on fridges, equipment and health and safety are still recorded and reported.

How are new contracts set up in mpro5?

New sites are added through a regular data import, and each site’s go-live date controls when its checks begin, so new contracts appear in reporting from the day catering starts.

Can mpro5 help us prepare for EHO inspections?

Yes. Every completed check is timestamped and recorded, with photo evidence where needed, and missed checks are flagged on the dashboard before an inspection.

Know exactly where your food safety compliance stands today,
and where the gaps are.

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