Every compliance check completed, fixed and proven, at every site

Compliance management software runs the checks, inspections and audits your operation is held to, and records the evidence. mpro5 is compliance management software for multi-site operators. It schedules every check, turns every failure into a corrective action with an owner and a deadline, and keeps timestamped proof ready for an inspector, auditor or client.

A compliance score shows how well your operation handles five areas: Check (are checks done on time, in the right place), Fix (does every failure get an owner and a deadline), Prove (can you find the evidence in minutes), Prevent (do you spot problems before an audit does) and Empower (can you prove your teams were trained). Each area is scored from 1 (critical exposure) to 5 (fully connected and provable in real time), and your overall score is the average of the five.

Passing an audit shows the standard was met on the day. A compliance score looks at how you got there, and whether you could prove it again at every site. A process that takes hours of manual work, or only works because one person knows how, can’t score above 3, however clean your audit history is.

A low score usually means checks are being recorded but nothing reliable happens next. Logs get filled in after the fact, failures sit with no owner, and evidence is spread across paper, spreadsheets and inboxes. That’s the gap that shows up as a lower Food Hygiene Rating, a downgraded BRCGS or SALSA grade, a poor SQR score, a low cleanliness star rating, an HSE or CQC finding, or a client questioning your SLA performance at renewal.

Start with the follow-through. Make checks run on schedule so they can’t be skipped, make every failure raise a corrective action with an owner and a deadline, escalate anything that’s late, and capture photos, signatures and timestamps as the work is done. Then use dashboards to see which sites are drifting, and keep training records in the same place as the work.

We score operators in facilities management, retail, rail, contract catering, education, food manufacturing, and NHS and healthcare. The five areas stay the same in every industry. What changes is the standard you’re scored against, from an EHO inspection or a BRCGS audit to an SQR audit, an NSHC cleanliness audit or a client’s SLA.

Our team configures mpro5 around the standard you’re audited against, including EHO inspections and FHRS, Natasha’s Law, BRCGS, SALSA, SQF, HSE and CQC requirements, the National Standards of Healthcare Cleanliness 2025, rail Service Quality Regime (SQR) audits, your own internal audits and your clients’ SLAs.

You can be live within days, with no implementation fees. Our team builds your first workflows and imports your existing records. From there, the aim is full visibility of your checks by Day 30, every gap owned by Day 60 and patterns caught early by Day 90.

A written report that scores your operation against your own standard across Check, Fix, Prove, Prevent and Empower, with a quick win you can act on straight away. It’s yours to keep either way. If you’re not ready to talk yet, you can take the free Compliance Exposure Score instead.