Paper temperature logs only tell you what was true when someone last looked.
mpro5 Sensor Hub connects independent sensors on every chiller, freezer and cold store to the people on shift, so an out-of-range reading becomes an owned task straight away. The stock gets protected, the cause gets found and the record is ready for your auditor or your customer.
DW Baking cut the time to fix non-compliance by up to 93% across 24/7 production.
Every technical manager we speak to has lived through some of this. It happens on well-run sites, because the alarm and the temperature log sit somewhere the people on shift aren’t looking.
Watch the right-hand column happen. The demo follows one warm chiller from the first reading to the proof in about three minutes.
Follow a temperature alert in a food factory from sensor to sign-off, and see how the production operative, the site’s technical manager and head office each respond, with a few moments where you take over.
Every alert follows the same steps, so nobody on shift has to work out what to do on the spot, and nothing depends on someone happening to walk past the chiller.
The moment a reading crosses its limit, Sensor Hub raises an alert, with no waiting for the next manual check.
It lands on every phone on shift at once, and the technical manager and head office see it live.
The task walks them through it one step at a time, starting with what they can see at the chiller.
It says what to move first and what to label, and they photograph the moved stock as proof.
Fixed and stock saved ends the alert and can raise an engineer job. If it isn’t fixed, the alert escalates.
And if a sensor goes quiet, it’s flagged as offline, so a dead sensor never hides a failing chiller. Every reading, response and photo stays on one record, ready for any auditor or customer.
Sensor Hub is where your temperature data lives. Every chiller, freezer and cold store across every site, with the full history of readings, the moment a unit went out of range, how long it stayed there and the task that brought it back.
Zoom from the last day to the last year for any unit, so a drifting chiller shows up long before it fails.
When it crossed the limit, how high it went, how long it stayed out and when it came back.
Every alert opens the task behind it: who acted, the cause, the photos and the engineer job.
Head office sees every unit across the estate, worst first, with offline sensors flagged.
Be honest, your auditor isn’t reading this.
This autumn, hackers pushed up fridge and freezer temperatures in hundreds of supermarkets in France, then across seven more European countries, Ireland included. Some units reached 50°C, and one chain’s chief executive put the cost at tens of millions of euros in a single day.
Sources: Al Jazeera, 13 Oct 2026 and AFP, 3 Nov 2026.
France’s cybersecurity agency put it down to basic shortcomings: refrigeration systems left open to the internet and protected by weak passwords. Factory cold stores run on the same kind of connected controls, and when the system controlling a chiller is also the one telling you it’s fine, a breach leaves you blind.
Independent sensors give you a second view you can trust, and mpro5 puts it in front of the people on shift with a task that escalates until somebody acts.
A second pair of eyes on every chiller, all night.
That’s why mpro5 goes beyond recording the reading. The mpro5 Compliance framework is built around what happens next: Check, Fix, Prove, Prevent, Empower.
Sensor Hub watches every chiller, freezer and cold store, day and night.
The right person on shift gets an owned task that escalates if nobody picks it up.
Who dealt with it, what they did and when, ready for BRCGS, SQF or your customer’s auditor.
A sensor that goes quiet is flagged offline within 15 minutes, so a dead sensor never hides a failing chiller.
Your team get clear next steps at the chiller, one at a time.
mpro5 is the most agile platform in our business. It got us further in just 3 weeks than other systems managed to get in years.Tesco
DW Baking moved QA swab testing, GMP audits and hygiene checks off paper and onto tablets across 24/7 production.
Non-compliance now triggers instant alerts and auto-assigned rectification tasks, cutting resolution times by up to 93%.
Every check is timestamped and audit-ready on demand, with no chasing, no missing records and no downgrade risk.
When Tesco started working with mpro5, its stores were juggling more than 160 different paper logbooks.
Today mpro5 runs store compliance and tasks across more than 3,000 stores and 160,000 active users, saving over £1m every year and cutting slips and trips claims by 60%.
The retailer your products end up with already runs on it.
It’s the use of wireless sensors in chillers, freezers and cold stores to record temperatures automatically, around the clock, and alert the right people the moment a unit goes out of range. With mpro5 Sensor Hub, each alert also becomes a task for the team on shift, so the response and the corrective action are recorded alongside the readings.
Most chilled product is held at 5°C (41°F) or below, and your HACCP or food safety plan sets the exact critical limit for each unit. Sensor Hub checks every reading against that limit and raises an alert as soon as it’s crossed.
Auditors want continuous records, evidence that out-of-range readings were spotted and acted on, and the corrective action that followed. Sensor Hub keeps every reading and links each alert to the task that handled it, with who responded, when, the cause and photos of the stock, so the evidence is one search away.
A 20 to 30 minute call where we look at how your sites would handle a failed or compromised chiller today, then show you where you’re exposed and what closes each gap. Your written report follows within five days, and it’s yours to keep whether you work with us or not.
Sensor Hub is the part of mpro5 that connects your temperature sensors, keeps every reading, raises an alert the moment a unit goes out of range and turns it into a task for the people on shift. It lives in the same app as your checks, so the alert, the response and the proof all sit in one place.
Not necessarily. Sensor Hub works with sensors from a range of suppliers, so we can start with what you already have. If you have none, we’ll recommend options that suit your sites.
It depends how your sensors connect. Sensors that report over their own connection, rather than through the refrigeration controller, keep reporting. We’ll check yours on the call.
Whoever you decide, whether that’s the shift manager, the on-call technical manager or your refrigeration contractor. If they don’t pick it up, it goes to the next person on the list.
Sensors take over the routine readings for every unit they’re fitted to, and the checks you still do by hand, like receiving temperatures, sit in the same app with the same record.
Yes. You can start with your highest-risk cold stores, prove that the second view and the alert process work, and then roll out across your sites with the same onboarding team.
Onboarding’s free. Our own team sets up your sensors, alerts and escalation with you and helps you roll out, so there’s no consulting bill before you see any value.
On a 20 to 30 minute call, we look at how your sites would handle a failed or compromised chiller today, and show you:
There’s nothing to prepare. You’ll speak to someone who knows the standards you work to, and the report is yours to keep whatever you decide.
Not ready for a call? Click through the interactive demo now, it starts straight away.
If it takes until the next shift or the next manual check to find out, that gap is your biggest risk. Find out where your sites stand in 30 minutes, free.
Follow a factory chiller alert from sensor to sign-off. It starts straight away, no call needed.