FAST FOOD MANAGEMENT SOFTWARE FOR EFFICIENCY AND COMPLIANCE

 

mpro5 streamlines operations and checks to make continuous compliance with Food Laws efficient, routine and easily provable.

WHO WE'VE HELPED

Tesco
Chartwells
Compass Group
The Cafe
Aspens
Morrisons

SERVE THE RIGHT MEAL, EVERY TIME, QUICKLY AND SAFELY

For Quick Service Restaurants (QSRs), time is money. But while minimising order-to-delivery time is essential to running a successful business, it can’t come at the expense of food safety. 

Thankfully, mpro5 is fast food and coffee shop management software that helps you with both. Our smart software solution gives your team the tools they need to work more efficiently, while completing easy-to-use compliance checks that enable continuous, provable compliance.

With digitised logbooks, to Daily Food Quality  and Brand Standards Audits and more, you’ll enjoy cost-savings and increased productivity, with protection from the reputational, legal and financial repercussions of a potential incident. 


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OUR IMPACT


We support our clients as partners - and count the United Kingdom's leading contract catering companies amongst our valued clients.
As a fully configurable solution, we're proud to assist a wide range of companies in multiple sectors as operations and compliance partners.

FEATURED CASE STUDY

CHARTWELLS

We’re proud to have helped Chartwells — the United Kingdom’s leading school and education catering company — develop tailor-made Daily Food Audits and digitised processes that ensure they serve the right food, every time. 

We configured mpro5 to develop audits and solutions to make best practices easy to follow, track food compliance in real-time, and include business intelligence dashboards that help management make data-driven decisions.

Chartwells
1300
AUDITS
COMPLETED EACH DAY
2000
CHARTWELLS SITES
MANAGED WITH MPRO5
14
DAYS
TO CONFIGURATE AND DEPLOY MPRO5

HOW WE CAN HELP

 

We believe in building long-term partnerships that support your business at every stage of growth. Working together, we’ll do more than ensure every meal is perfect — we’ll improve order-to-delivery time with operational efficiency and enable access to IoT data that helps you create a comfortable environment for customers by monitoring footfall, noise, light levels and more.


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mpro5 can help you achieve:

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Effortless compliance

mpro5 makes it easy to complete audits and checks quickly and correctly, and to evidence compliance with Food Safety Laws while backed by watertight data.

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Team accountability

Detailed workflows that can only be completed by filling in all appropriate information means staff can’t abandon jobs in the “to do” pile.

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Exceptional customer experience

With your team using a unified platform, they can easily focus on delivering consistent, outstanding customer service across multiple sites as they serve thousands of meals

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Cost savings

Alongside gains from improved efficiency, mpro5 reduces time spent on administration and saves on printing costs.

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Improved operational efficiency

Using our smart catering service software, we helped UK’s leading schools and education caterer service save time on checks and audits — and you could see similar savings. 

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Increased visibility

Get continuous visibility of your service and quality levels, to make data-driven decisions and address issues before they become serious problems.

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DO YOU HAVE UNIQUE REQUIREMENTS?

 

Even if everyone in the QSR industry is subject to the same laws, how you operate and meet compliance mandates is unique to your context. 

That’s why mpro5 is fully configurable. We develop tailor-made solutions for every client — even if they’re in the same sector. 

If you’re unsure if we can help, get in touch to discuss your requirements and our team will confirm whether mpro5 is a good fit for your business.

NHS

mpro5 covered more ground in six weeks than our old system did in three years. This was the first step in realising my vision of the Estates Department at CWPT. The opportunities are endless, you just need the education and the appetite to want to see the change.

- Sat Padda, Senior Compliance manager

Tesco

Mpro5 have been a genuine breath of fresh air to work with. The team collaborate well with the business and took the time to understand how the business worked to better tailor their support.

- Tom Devoil, Product Manager

Northern Trains

mpro5 delivers effortless compliance with our SQ (Service Quality) Regime with backup, service and support that never lets us down. Through Covid, changes in routines and schedules and even staffing challenges, mpro5 are always there on the end of the phone to help us through.

- Laura McLaughlin, Service Quality Manager

Compass Group

mpro5 have stepped up as a key partner for this journey. The mpro5 platform has enabled our innovation team to carefully design digital workflows in a way that matches preferred ways of working, as defined by our operational co-workers. The team also went out of their way to meet our demands in terms of data availability, which has allowed us to shape the insight.

- Jonathan Hentze, Head of Innovation & Digital Development

Chartwells UK

The support available from the CE team and the Support team at mpro5 is superb, this is one of the main selling points for me as they are always available to help and extremely friendly. The software itself is extremely flexible, when we first started using mpro5 it was in a small capacity, over the years we've grown the usage and now have somewhat complex functions and audits being used - This has caused no issues and I feel there are never any requests that are unachievable!

- Graeme Smith, Data and MI Lead

HOW WOULD MPRO5 WORK IN PRACTICE? FIND OUT IN OUR GUIDE

 

A digital solution that’s live in 30 days and ensures process compliance while driving cost-efficiency sounds good. But is it realistic?

Our guide shares all you need to know about mpro5 and how our tailored, digital processes can help you deliver excellent quality of service, improve compliance with Food Safety regulations and enjoy cost-savings.

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MPRO5 IS BUILT TO SIMPLIFY CONTINUOUS COMPLIANCE

 

As a QSR, you can’t afford to lose time on paper-based compliance processes. Thankfully, mpro5 is packed with features that automate and streamline compliance workflows and checks to ensure nothing slips through the cracks.

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NATIVE HEALTH AND SAFETY FOCUS

Checks, reports and risk assessments that ensure compliance

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Digital logbooks

We help you digitise and standardise essential paperwork

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Daily Food Quality Audits

Digitised audits ensure consistently safe meals and high quality service

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Business intelligence dashboards

Get reports and alerts for data-driven decision making

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Workforce management tools

Automate task scheduling and track completion with built-in protocol compliance

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COVID-19 protocol tracking

Time-stamped proof of cleaning and mandated COVID-19 checklists

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Brand standards

Maintain consistent brand standards and quality through our unified platform

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MPRO5 INTEGRATES WITH YOUR EXISTING TOOLS

Sap
Active Directory
Microsoft BizTalk
Sage
Connectwise
Dynamics 365
Great Plan
Sales Logic
TCP
Ui Path
Verisae

Updating to specialised fast food management software like mpro5 doesn’t mean saying goodbye to your tried-and-trusted tools (unless you’d like to!). Our open API lets us integrate with your existing tools and legacy systems to create one source of truth on the mpro5 platform. We also integrate with Single Sign On systems and IoT sensors for the ultimate in efficiency.  We’ll work with your IT team to identify and set up your desired integrations to create a unified system that helps you work smarter, not harder.

FAQs

Q:
What does quick service restaurant (QSR) management software do?
A:

There are many different kinds of QSR management systems, but mpro5 is a workflow, aggregation and automation platform. Teams on the ground use our mobile application to record their work and fill out logbooks, then we combine this data with information from other sources including legacy systems and remote sensors. All together, this can be structured into useful business information that can drive action and insight through automation and visualisation.

Q:
What are the competitive advantages of QSR software?
A:

QSR management software can make your operations vastly more efficient, effective and proactively service-driven. Aside from these cost savings and operational improvements, effective data visualisation allows you to spot trends and identify pain points, as well as making auditing and reporting easy. You can work smarter, not harder, and ultimately have more time to serve customers.

Q:
Can QSR management software help me with compliance?
A:

We ensure compliance in a few different ways. Clear guidance from smart workflows ensures data integrity and makes completing compliance checks easy and reliable. Effective data aggregation then surfaces compliance levels. Any failures can trigger remedial actions being sent out to resolve the issue and close the feedback loop.

Q:
Why do I need QSR management software?
A:

In a climate of inflation, full employment and strained supply chains, the already crowded QSR market is under more pressure than ever. QSR management software could deliver the edge you need through a far more efficient compliance regime, better ensured quality of service and the data to make smart business decisions. This kind of software gives head-office control and visibility in as much detail as they need, and facilitates real-time actions.

GET THE LATEST INSIGHTS ON MPRO5 AND QSR

23 Jun 2022

It's time to talk about the 'experience' in customer experience

Today I want to talk about a third and final aspect of digitalisation in QSRs (Quick Service Restaurants) – the customer experience. If you read about this online, you might get the impression that the only thing QSR’s are focused on is queue busting, installing big touch screens and minimizing interaction with staff.

3 May 2022

Make safety and quality the bread and butter of your QSR

The quick service restaurant (QSR) market is fierce. Customers expect quality food and great service at low prices. And to stay competitive, businesses must work with margins that are paper thin and constantly being squeezed. 

GET IN TOUCH WITH OUR TEAM

HOW CAN WE HELP?

 

Please select how we can help solve your problems below, or fill in the enquiry form to the left and a sector director will contact you ASAP to discuss how we can help.

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