Facilities Management
Manage maintenance requests & streamline operations
CMMS
CAFM
EHS
Regulatory Compliance
PPM
EAM
Operations Management
Transportation Management
Food Safety
Prove compliance and ensure standards are up to customer expectations
Retail Task Management
Enable your teams to focus on delivering quality and achieve their goals.
Task Creation & Automated Follow-up
Unified Reporting and Data Analysis
Regulatory and Audit Monitoring
3 min read
Recent headlines have shone an unflattering light on some of Britain's takeaway establishments, exposing alarming failures in hygiene and safety. This isn’t just a problem for rogue businesses – it’s a wake-up call for the entire food sector and...
Read More
2 min read
With 2025 soon approaching, businesses across Europe are preparing for a major change in how they monitor and report on their environmental impact....
3 min read
Equipment covered in meat build-up, condensation dripping from ceilings, overflowing drains clogged with pieces of raw meat and black mold were all...
This article originally appeared in Medium.
This article originally appeared in the Beer Guild.
3 min read
Safe & legal logbooks are the bedrock of any compliance regime and are filled out for hundreds of specific purposes by most employees on a daily...
3 min read
If there’s one thing trickier than managing employees, it’s managing subcontractors. It’s a familiar problem for facilities managers who have to rely...
2 min read
In the hospitality industry, where customer expectations have sky-rocketed, maximizing resources isn’t just about cutting costs; it’s about...
2 min read
As businesses expand and operate across different locations, whether that be regionally or globally, maintaining a consistent brand image and...
5 min read
Hurricanes are among the most devastating and unpredictable natural disasters, and when they hit, facilities managers (FMs) are the unsung heroes who...
2 min read
Coming to terms with the regulatory framework of the food industry is no simple feat. With new and emerging standards and regulations in food safety,...
3 min read
Regardless of the benefits, going digital can seem like a daunting prospect. But while there’s no denying digitization requires investment, time and...
3 min read
Today I want to talk about the importance of digitalization in QSRs (Quick Service Restaurants) – the customer experience. If you read about this...
2 min read
How people work has changed significantly over recent years and technology has brought big changes to the workplace. The need to capture accurate...
2 min read
The hospitality industry is increasingly relying on digital platforms to manage various aspects of their operations. However, many hotels find...
2 min read
Mark Twain might have once said, "Data is like garbage. You'd better know what you are going to do with it before you collect it.", and I couldn't...
2 min read
In the digital age it’s hard to find a job that doesn’t involve the use of some software, but how many solutions is too many?
3 min read
I’ve worked with many retailers over the years and it’s fair to say that compliance is a perennial thorn in their side. Okay, it’s not exactly...
This article originally appeared in Progressive Grocer.
This article originally appeared in Pulse 2.0.
2 min read
Technology stacks can get messy fast, especially when you're dealing with multi vendor extended solution architectures. Businesses need solutions...
2 min read
FMs play a pivotal role in the health and safety policies & procedures of a business. Discover how FM software helps secure the workplace for all...
4 min read
Facilities Management (FM) encompasses a broad array of services crucial for maintaining the functionality, comfort, safety, and efficiency of...
2 min read
The National Standards for Cleanliness have focused attention on complying with the crucial 50-point check. But are they seizing this opportunity to...
2 min read
Ensuring security is a top priority for any business owner, whether it's a physical store or an online business. To uphold security standards, many...
This article originally appeared in Food Service Equipment Journal.
4 min read
While it may be true in certain scenarios, the stakes are much higher when it comes to the food industry. Hidden behaviors and data pose not only a...
This article originally appeared in Restaurant Technology News.
This article originally appeared in Medium.
This article originally appeared in Aviation Pros.
This article originally appeared in Start-ups Magazines.
3 min read
The food service industry has been revolutionized in recent years thanks to facilities management software like ours. Read on to find out how exactly.
3 min read
In recent years, the facilities management sector has experienced significant growth. In this piece, our team of experts explains why. Read on for...
2 min read
In the UK, standards relating to the cleaning of hospitals were last updated in 2007. Now, there are the new National Standards of Healthcare...
2 min read
Food service providers face a tough challenge when it comes to food safety compliance. They must not only meet the same uncompromising food safety...
4 min read
In today’s radically evolving retail landscape, streamlining operations, while driving productivity and maintaining compliance, are essential for...
1 min read
mpro5, the process management app, will be exhibiting at the Hospitality Tech Expo at ExCeL London in October 2024. Part of The Hospitality B2B...
3 min read
Technological advancements are continuing to transform the retail industry, with the Internet of Things (IoT) leading the charge. Research shows that...
This article originally appeared in FMUK.
This article originally appeared in FM Business Daily.
1 min read
Tunbridge Wells, Kent, UK – Tuesday 14th May, 2024 – Crimson Tide, the provider of the mpro5 process management app, is pleased to announce its...
This article originally appeared in Total Retail.
1 min read
Crimson Tide, the provider of mpro5, the process management app, has announced the appointment of Phil Meyers as its new CEO.
1 min read
mpro5, the process management app, showcases the latest IoT-powered innovations in workflow automation at Cisco Live! Las Vegas in June. mpro5...
5 min read
The latest workflow and process automation software and new innovations in internet of things (IoT) sensors and cameras are revolutionising the...
1 min read
mpro5, the process management app, has announced a strategic partnership with Channel Tools, a leading company driving new technology distribution...
1 min read
mpro5, the process management app, has announced the appointment of Derek Fisk as its new Head of Channel. Fisk’s appointment is set to bolster...
3 min read
Discover how facilities management software tackles inflationary challenges, improving efficiency and reducing costs for more resilient operations.
3 min read
The work of facilities managers is critical when it comes to realising sustainability in buildings and organisations. Find out what this looks like...
5 min read
Heard the phrase ‘Internet of Things’ but not sure what it means? IoT integration underpins many of our business solutions. Read on for more.
4 min read
Facilities managers face many critical challenges in their operations. On top of that, inflation and staff shortages are putting pressure on managers...
2 min read
The Facilities Management market is growing. Despite the pressures of inflation, hybrid working and staff shortages, the market is worth $68 billion...
2 min read
In this blog we will explain what the three main kinds of maintenance are - reactive, preventative and predictive.
2 min read
null The facilities management market has never been tougher. With tighter budgets, increasing compliance complexity and greater expectations in...
3 min read
The NHS is under a lot of pressure right now, in case you haven’t heard. Strikes, staff shortages, pandemic backlogs, waiting lists, an aging...
4 min read
Field Service Management (FSM) is the process of organising and improving operations done outside of your business and in the proverbial field.
2 min read
A successful deployment of SAP with mpro5 requires careful planning, attention to detail, and consideration of various factors. Here are some key...
1 min read
Sky have always been a media company willing to push the proverbial boat out into the glittering digital seas of new consumer technology - and Sky...
3 min read
Is there anything more annoying than someone in your household (you know who it is) leaving the fridge door open?
3 min read
Have you ever done your food shopping on a Sunday afternoon, only to find that you’re stuck at the back of a seemingly endless queue that leads to...
3 min read
They might sound similar, but the difference between digitisation and digitalisation is critical to understanding the impact of digital...
4 min read
In our recent webinar (watch here), we dissected Total Facilities Management (TFM) contracts: those all-in-one deals that provide a total FM...
3 min read
If you’ve worked in Rail, then you know that there is a lot of paperwork.
1 min read
Years of uncertainty driven by COVID, climate change and the more recent economic downturn, have forced many changes to the facilities management...
3 min read
In our final blog on Total Facilities Management, we’re going to share our 4 best tips for businesses looking for a new Facilities Management partner.
2 min read
Total Facilities Management (TFM): a comprehensive, all-in-one facilities contract, has long been seen as the best choice for most businesses looking...
2 min read
Total Facilities Management (TFM) has long been the choice for businesses looking for a comprehensive service that reduces management complexity and...
1 min read
We sat down with Kerry-Anne to discuss what being a business analyst entails, why it plays such a critical role in the success of implementation, and...
3 min read
Recently, I was involved in a tender exercise to procure security guarding services, and I couldn’t help noticing something strange. Two out of the...
2 min read
In my line of work, it helps to stay in touch with your industry, customers and other contacts you’ve made along the way.
1 min read
We sit down with Tier 1 Support Analyst George Budden to discuss his role in supporting customers, and why mpro5's service and support stands out...
5 min read
High inflation, stagnating wages, economic recession and a world-wide pandemic have changed the workforce, in some ways that will probably take...
4 min read
Businesses across all industries are restructuring their systems and processes as technology allows for completely new ways of working, and the...
2 min read
The Internet of Things (IoT) is being used by transportation and logistics companies to streamline internal processes, improve driver productivity...
2 min read
In this week's Meet the Team, we talk to Jamie Morgan about dedication to customers, empowering users and his favourite film - which is more or less...
2 min read
Our dashboard extraordinaire and Head of Presales for North America Fred Whipp talks to us about getting value from your data and why Goodfellas is...
3 min read
Software as a Service (SaaS). A convenient, ready-to-go solution that has a transparent cost and an apparently minimal overhead for your team to...
3 min read
The economic climate in 2022 is severe. With war in Ukraine causing food shortages and energy insecurity, inflation at its highest for 40 years,...
2 min read
So, you want to buy another Software as a Service solution. This might sound like an assumption, but given that spending on SaaS is likely to reach...
1 min read
For this customer spotlight we sat down with Stuart Vidler, Head of QHSE at contract caterers Aspens, to find how they use our platform and the...
3 min read
Contract review time can be a white-knuckle experience for many cleaning businesses. You think you’ve maintained decent audit scores, but is that...
3 min read
Estates teams face a quandary with NHS assets. Manage them well and you’ll release a much-needed windfall, squander them and you’ll always be short...
3 min read
Dynamic cleaning is one of those rare phenomena – a development that’s a win for everyone involved. Soft FM companies can cut costs and improve the...
4 min read
The quick service restaurant (QSR) market is fierce. Customers expect quality food and great service at low prices. And to stay competitive,...
4 min read
Driving a train takes high levels of skill and concentration. And with passenger and public safety at stake on every journey, it carries a great deal...
3 min read
Be honest with me now. Do your cleaning audits give you anything of value or are they just a tick-box exercise you’re forced to perform to satisfy...
2 min read
I’m guessing a lack of information isn’t a problem for you as a retailer. It’s knowing what to do with it and how to make sense of it that can be...
3 min read
Companies have been more trusting of their employees since the pandemic forced everyone to work at home. In much the same way that employers realised...
3 min read
Technical compliance with a Planned Preventive Maintenance (PPM) schedule should not be complex to achieve. After all, there are clear instructions...
4 min read
When you visit your favourite quick service restaurant (QSR), nothing you see – from the moment you enter to the moment you leave – is there by...
3 min read
It might sound odd coming from a software company – but changing your processes from paper to digital forms isn’t in and of itself that useful. Yes...
3 min read
Digital transformation is one of the hottest topics in the rail industry right now. And train operating companies (TOCs) are waking up to just how...
2 min read
Exhausted by their increased workload due to the COVID-19 pandemic, Britain’s cleaners have reached a breaking point and are voting with their feet...
1 min read
For years, we’ve been helping businesses in the UK, Europe and the Middle East collect and leverage actionable real-time data to simplify and solve...
1 min read
Imagine walking into a store and seeing a mess in the front display units: Shelves are disorganised, stock low and a prior customer abandoned their...
4 min read
In my last article I talked about smart stations that use the Internet of Things (IoT) to improve the passenger experience, but this technology holds...
1 min read
We sat down with Chris King, Operations Director and Co-Owner of Goodwater, to discuss how mpro5 has improved their service and efficiency. Goodwater...
3 min read
Unless you’ve been living under a rock for the past few years, you’ll have heard about remote monitoring, also known as theInternet of Things (IoT),...
3 min read
Since the long-awaited National Standards of Healthcare Cleanliness were published, the mandatory Technical Audit with its new 50 point check has...
2 min read
Bus companies are under pressure. The pandemic and cost-of-living crisis have severely dented revenues, while soaring fuel prices are putting a great...
3 min read
Passenger numbers on UK public transport have nosedived since the Covid-19 pandemic started. And with new commuting habits now deeply ingrained,...
3 min read
Dynamic cleaning that utilises real-time data and intelligent automation can not only make your operations more efficient but allow you to win new...
2 min read
In the business environment, decisions cannot be made without sufficient data and information. This requires organisations to capture information...
3 min read
Where there are buses, there are risks. We’re talking about 12-tonne lumps of metal, after all. And no matter how well your bus company manages those...
2 min read
Geospatial data may sound a little abstract, but it is (quite literally) everywhere. Whether you’re following your maps app to a new place or...
4 min read
There is still a perception that Smart Stations are a future technology with limited practical benefit. In this article Toby Hawkins, sales director...
3 min read
The rail network is awash with data. It’s absolutely everywhere.
5 min read
As more details emerge on how the Plan for Rail is going to impact the industry, we speak about Service Quality Regimes and how they will change rail.
3 min read
We've talked before about why the NHS keeps getting software wrong. Often, the problem stems from people asking the wrong questions at the tender...
2 min read
Many believed it wouldn’t happen in their lifetime but the new National Standards of Healthcare Cleanliness are finally here - and only nine years...
4 min read
Train presentation. TP for short. Or, as your customers might put it: making your trains look clean and smart.
3 min read
If you’re in the food or catering industry, then chances are you’ll be all-too-familiar with landmark labelling legislation coming into force this...
3 min read
The Internet of Things (IoT) is becoming prevalent across many different sectors and the rail industry is perfectly placed to leverage this smart...
2 min read
Imagine you’re on a train back in 2019. Your seat feels a bit sticky. There’s a half-eaten sandwich on the table opposite. And you’d rather not think...
2 min read
Are people in your organisation actually using data and visualisations effectively to make better decisions?
3 min read
I’m going to stick my neck out here and say whatever the issue you face, your knee-jerk reaction to buy yet another piece of software is not the...
3 min read
In this digital age, a business’ ability to unlock the value of its data can make a good company great. The UK’s big businesses know this: they’ve...
2 min read
Unless you’ve been living in an abandoned signal box on the West Highland Line the past few years, you’ll know big changes are coming for Britain’s...
2 min read
Digital transformation has affected businesses across the whole spectrum and one commonality is the speed of digitalisation which has significantly...
3 min read
Sure, you’ve heard the argument for saving trees by going paperless, but is a tree’s life really worth scuppering a system that has been working well...
1 min read
The mpro5 masterminds have been working hard to make even more improvements and enhancements to your mpro5 web portal. Using a mixture of innovation,...
4 min read
In the current COVID-19 climate, businesses of all sizes have and will need to implement changes quickly to replace old working patterns in response...
7 min read
Although a broad term, Digital Transformation is the process of your business going through the journey of changing its paper-based processes into...
2 min read
IoT isn’t a new thing really, but it would appear it is still largely misunderstood. I still find a lot of our customers kind of ‘get it’, but don’t...
5 min read
The way that field and office teams work has changed rapidly over recent years, with technology bringing significant changes to the workplace. The...
2 min read
This new mpro5 web portal release is coming very soon. We are always working to improve the web portal in terms of design, flow and features. In...
1 min read
What is the overhaul? The mpro5 system has been providing an integration API facility for a while now using the SOAP (Simple Object Access Protocol)...
2 min read
How many times have we been told that IoT is the future of business? A lot I would hazard a guess which is why 80% of senior executives now say that...
6 min read
“We need IoT!”, “Tell us more about your IoT offering”, “When can we have IoT?”
1 min read
How can an automated service credits system help retailers get value from contractors?
2 min read
Spreadsheets are great to keep track of static data as well as personal finances, budgets and so on. They can do some really smart calculations and...
1 min read
We’re always interested in glimpses into the future here at mpro5, especially the future of IoT, and The Economist’s Technology Quarterly usually has...
1 min read
mpro5 are pleased to be a gold sponsor of this year’s The Things Network Conference UK in reading. If you’re interested in attending an Internet of...
1 min read
mpro5 are pleased to announce that we will be demoing mpro5 with IoT at O2’s Blue Door event in October.
4 min read
Mobile apps are everywhere and are coming more integral to every-day business and home life. Something that is becoming ever more apparent,...
2 min read
The world is on its way to being mobile-first, and well on its way to having 30 billion connected mobile devices and if you aren’t already aware, 5G...
1 min read
Each year, mpro5 are independently audited by the British Assessment Bureau to achieve ISO 27001 certification. At mpro5, we are #notjustanapp which...
1 min read
Delivering newspapers is no mean feat in London. We know as we help deliver newspapers with The Metro and The Standard. The goal is to make sure...
2 min read
Take sensors, you know, temperature sensors (like in your fridge) or CO2 sensors (like that one in the bedroom). Get them to “talk” over WiFi… no,...
1 min read
Each year, mpro5 are audited by Microsoft to achieve Gold Partner status
