FACILITIES MANAGEMENT AND COMPLIANCE SOFTWARE FOR HEALTHCARE

 

Improve your quality of service, easily evidence compliance and streamline your operations with mpro5.

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 WHO WE'VE HELPED

Tesco
Mitie
Cheshire and Wirral NHS
Medirest
CWPT
northern

WITH MPRO5, COST-EFFICIENCY DOESN’T MEAN A DROP IN QUALITY OF SERVICE 

Healthcare providers are under extraordinary pressure to deliver excellent patient care under strict regulatory constraints and shrinking budgets. 

The ability to maintain a clean, safe environment is foundational to effective care. Healthcare estates face increasing pressure to deliver this transparently and within tight resource constraints. 

Thankfully, we’re committed to making this easier — with facilities management and compliance software that follows best practices, while being personalised to your needs. 

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OUR IMPACT IN HEALTHCARE


We support leaders in public and private healthcare as operations and compliance partners, through our Software-as-a-Service solution — including multiple NHS Trusts and Facilities Management companies that manage and serve healthcare estates.

MPRO5 FOR NHS

 

We’re digitally transforming facilities management in the NHS — ensuring complete adherence to all legal, ethical and professional healthcare compliance standards with our smart software solution.  

 

We’ve helped multiple NHS trusts digitise and streamline their processes to improve operational effectiveness, boost productivity and drive cost-savings, while maintaining continuous compliance. Let’s do the same for you!

MPRO5 FOR PRIVATE HEALTHCARE

 

Our private healthcare compliance software streamlines all aspects of facilities management to improve quality of service, cost-efficiently. 

 

mpro5 simplifies adherence to government mandates and recommendations set out by the Healthcare Estates Facilities Management Association (HEFMA), and more. Whether you’re managing 5 buildings or 1000, we’ll create a personalised solution that increases operational efficiency and drives productivity gains, while improving process compliance and enabling excellent service quality for staff and patients.   

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DON’T SEE YOUR SPECIALISM HERE?

Healthcare is about more than just hospitals. We can partner with everyone managing healthcare estates — from free-standing clinics, to frail care service providers, large state hospitals and private retirement communities. 

mpro5 is fully configurable and can be built to suit your unique needs, while following best practices in compliance and facilities management for healthcare estates. Contact us to discuss how mpro5 can help.

NHS

“mpro5 covered more ground in six weeks than our old system did in three years. This was the first step in realising my vision of the Estates Department at CWPT. The opportunities are endless, you just need the education and the appetite to want to see the change.”

- Sat Padda, Senior Compliance manager

Tesco

“Mpro5 have been a genuine breath of fresh air to work with. The team collaborate well with the business and took the time to understand how the business worked to better tailor their support.”

- Tom Devoil, Product Manager

Northern Trains

“mpro5 delivers effortless compliance with our SQ (Service Quality) Regime with backup, service and support that never lets us down. Through Covid, changes in routines and schedules and even staffing challenges, mpro5 are always there on the end of the phone to help us through.”

- Laura McLaughlin, Service Quality Manager

Compass Group

“mpro5 have stepped up as a key partner for this journey. The mpro5 platform has enabled our innovation team to carefully design digital workflows in a way that matches preferred ways of working, as defined by our operational co-workers. The team also went out of their way to meet our demands in terms of data availability, which has allowed us to shape the insight.”

- Jonathan Hentze, Head of Innovation & Digital Development

Chartwells UK

“The support available from the CE team and the Support team at mpro5 is superb, this is one of the main selling points for me as they are always available to help and extremely friendly. The software itself is extremely flexible, when we first started using mpro5 it was in a small capacity, over the years we've grown the usage and now have somewhat complex functions and audits being used - This has caused no issues and I feel there are never any requests that are unachievable!”

- Graeme Smith, Data and MI Lead

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MPRO5 INTEGRATES WITH YOUR EXISTING TOOLS

Sap
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FAQs

Q:
What does a healthcare management system do?
A:
There are many different kinds of healthcare management systems, but mpro5 is a workflow, aggregation and automation platform. Teams on the ground use our mobile application to record their work and fill out logbooks, then we combine this data with information from other sources including legacy systems and remote sensors. All together, this can be structured into useful business information that can drive action and insight through automation and visualisation.

 
Q:
How can a healthcare management system faciliate NHS compliance?
A:

We ensure compliance in a few different ways. Clear guidance from smart workflows ensures data integrity and makes completing compliance checks easy and reliable. Effective data aggregation then surfaces compliance levels. Any failures can trigger remedial actions being sent out to resolve the issue and close the feedback loop.
Q:
What are the benefits of using a healthcare management system?
A:

Healthcare management software can make your operations vastly more efficient, effective and proactively service-driven. Aside from these cost savings and operational improvements, effective data visualisation allows you to spot trends and identify pain points, as well as making auditing and reporting easy. You can work smarter, not harder, and ultimately provide better patient care.

GET THE LATEST NEWS AND INSIGHTS

30 Jun 2022

NHS asset management: when is it time to throw in the towel?

Estates teams face a quandary with NHS assets. Manage them well and you’ll release a much-needed windfall, squander them and you’ll always be short of funds to invest in areas that really make a difference. Now it’s been recognised that “an attractive and well-maintained environment makes an important contribution to the well-being of patients” you might finally have the budget to improve patient-facing areas. 

Read More
5 May 2022

Could superglue be the cure for your subcontractor pain?

If there’s one thing trickier than managing employees, it’s managing subcontractors. It’s a familiar problem to NHS estates and facilities managers who have to rely heavily on an army of specialists, engineers and maintenance teams to manage their estates and keep them safe and operational.

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7 Apr 2022

Stop wasting time producing PPM reports

Technical compliance with a Planned Preventive Maintenance (PPM) schedule should not be complex to achieve. After all, there are clear instructions specifying what needs to be done, how it should be done and when. So why are PPMs such a headache for many NHS trusts? I’d argue that it’s not meeting the compliance requirements that’s the issue, but proving you met them.

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29 Mar 2022

The answer to healthcare staff shortages - a digital platform?

Exhausted by their increased workload due to the COVID-19 pandemic, Britain’s cleaners have reached a breaking point and are voting with their feet to leave the sector. According to HEFMA, the extra procedures put in place and an increased workload from covering for sick colleagues have created “a dangerous cocktail” of staff shortages and burnout. 

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9 Feb 2022

The Three Types of NHS Cleaning Audits Explained | mpro5

Since the long-awaited National Standards of Healthcare Cleanliness were published, the mandatory Technical Audit with its new 50 point check has rather stolen the limelight. But the belle of the ball has two ugly sisters, the efficacy audit and the external audit, which are just as crucial to delivering the new standards. 

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27 Oct 2021

How to Achieve a 5 Star National Standards for Cleanliness Rating

The new National Standards for Cleanliness have focused trusts’ attention on complying with the crucial 50-point check. But are they seizing this opportunity to improve the effectiveness of their cleaning processes, rather than just treating it as a tick box to get a clean bill of health? Audit scores are about more than compliance, which should be just the start. 

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CONTACT US TO DISCUSS YOUR NEEDS

HOW CAN WE HELP?

 

Please select how we can help solve your problems below, or fill in the enquiry form to the left and a sector director will contact you ASAP to discuss how we can help.

TRUSTED BY

Chartwells
Tesco
NHS
Northern
Compass Group
Some Company