“Before mpro5, tracking follow-up actions across hundreds of stores was a challenge. Now if an issue is logged, the right team is automatically alerted and we can track it in real time.”
– Head of Capacity, Tesco
FAQs
Task Management FAQs
Answers to the questions teams ask us most about scheduling, assigning and tracking frontline work. If yours isn’t here, ask us on a demo.
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What is task management software for frontline teams?
It schedules, assigns and tracks the daily work your teams do across every site. mpro5 replaces paper records and spreadsheets with simple digital workflows, so every task, check and sign-off is logged and tracked in real time.
How much faster is mpro5 than paper or spreadsheets?
Teams using mpro5 complete tasks 60% faster than with paper and 30% faster than with spreadsheets, because there are no manual records to fill in, file or chase.
Can I schedule recurring tasks and checks?
Yes. Schedule recurring jobs once, from store opening checks to daily temperature checks and planned maintenance, and they’ll appear for the right person at the right time, so they’re never forgotten.
How do tasks get to the right person?
Build a workflow once and mpro5 handles the routing. Tasks go to the right person, team or contractor automatically, without anyone having to decide who should pick them up.
What happens when someone reports an issue?
It’s raised with the right person straight away so it can be fixed, and you can track it in real time until it’s closed. Corrective actions can be triggered and assigned automatically too.
Can staff prove a task was done properly?
Yes. Attach a reference photo to a task to show what good looks like, and staff capture photo evidence when they complete it, so you can see the standard has been met.
Is it easy for new and seasonal staff to use?
Yes. Workflows are intuitive and easy to follow, and mpro5 works on any device, so new and seasonal starters can get up to speed quickly with no steep learning curve.
Can I see what’s been done across every site?
Yes. You get real-time visibility of every task at every site, so you can spot bottlenecks before they become backlogs, without chasing updates by phone, email or group chat.