POWERFUL DIGITIZED LOGBOOKS IN RETAIL

 

Our retail workflow management and automation software streamlines operations, ensures compliance, drives productivity and lowers costs for your retail business.

OUR CUSTOMERS

Tesco
Morrisons
McColls

EFFECTIVE, AGILE PROCESSES WITH FULL VISIBILITY OF COMPLIANCE

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Customer experience and brand perception are fundamental in retail. Logbooks are an essential part of ensuring you offer clean and safe retail environments that customers want to return to.

Many businesses still use a mixture of paper records and legacy systems. Unfortunately, they’re expensive, environmentally unsustainable, labor-intensive processes that are difficult to manage; open to misinterpretation and are easily ignored.

 

We’re committed to changing that — helping retailers embrace and exploit the power of digital logbooks and processes that ensure process compliance while driving productivity gains and cost savings. 

 


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FEATURED CASE STUDY 


We helped Tesco, Britain’s biggest retailer, transition their logbooks from paper to our simple enterprise-ready app and the tailor-made mpro5 platform. They now enjoy fully digitized logbooks, enhanced operational processes and can evidence compliance quickly and effectively. We provide a fully managed service and continue to expand their platform and help them achieve substantial savings.

Tesco
10
YEARS 
OF PARTNERSHIP
1000000
£'S SAVED
IN ANNUAL PRINTING COSTS
63
REDUCTION
IN DAILY CHECKS

HOW WE CAN HELP

 

We believe in establishing a long-term partnership that helps your business thrive. Working together, we’ll drive success with a full service solution that matches your needs at every stage of your business journey.

Here are a few things mpro5 can help your retail business achieve:

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Easy compliance with safety regulations

Digitized logbooks make it quick and easy to comply with the many checks required to ensure staff and customer health and safety.

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Protect against
litigation

Evidence compliance quickly and effectively with a comprehensive audit trail backed by airtight data.

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Reduce checks without compromising quality

We helped some customers reduce checks by as much as 63% while maintaining their quality standards.

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Proactive improvements rather than retroactive fixes

With business intelligence dashboards, management can spot trends to proactively improve processes.

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Lower risk of false insurance claims

Protect against fraudulent claims by evidencing compliance with a full audit trail for every workflow check completed, including time-stamped entries.

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Consistent high quality customer experience

Get full visibility of your business and ensure standardized processes are followed to help your teams deliver outstanding service across all your stores.

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IS YOUR INDUSTRY SPECIALTY NOT REPRESENTED?

 


We make it easy for businesses to streamline and adhere to retail regulations across numerous regions and industries — from fresh food and grocery to furniture, in the United Kingdom, Europe, the UAE and North America. 

If you’re unsure if we can help, get in touch to discuss your needs and our team will confirm whether mpro5 is a good fit for your business.

Tesco

mpro5 have been a genuine breath of fresh air to work with. The team collaborate well with the business and took the time to understand how the business worked to better tailor their support. The way the product is so easy to use and tailor to specific requirements meant that we could offer other areas of the business resolutions to their issues outside of what we originally set out to do. There is nothing we asked mpro5 for that they didn’t offer and if they didn’t, they were quick to offer an alternative.

- Tom Devoil, Product Manager

DOWNLOAD OUR RETAIL GUIDE FOR DIGITALIZATION

 

Digitizing your logbooks is the fastest, most effective way to meet compliance. See what implementing a digital solution in your retail business means in practice, in our free guide.

COMPLIANCE MADE EASY

 

As a feature-rich retail facilities management and compliance platform, mpro5 makes it possible to achieve and prove continuous compliance in a matter of minutes. 

 

Here are a few things mpro5 can help you achieve in retail

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NATIVE HEALTH AND SAFETY FOCUS

Checks, reports and risk assessments that ensure compliance

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Business intelligence dashboards

Reports and alerts for data-driven decision making

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Digital logbooks

Digitize and standardize essential and critical paperwork

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TIME AND ATTENDANCE TRACKING

Choose from a variety of clock-in/out options.

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Workforce management tools

Automate task scheduling and track completion with built-in protocol compliance workflows

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COVID-19 protocol tracking

Proof of patrols, cleaning, and mandated COVID-19 checklists

 

MPRO5 TURNS YOUR IOT DATA INTO SMART RETAIL INSIGHTS 

 

We’ll help you leverage the power of the Internet of Things to ensure the strictest health and safety standards, and food standards, are upheld. You’ll also enjoy significant time and cost savings by reducing the need for manual intervention and proactively minimizing the risk of litigation with watertight, timestamped data.

 

If you’re new to IoT, we’ll connect you with the best IoT sensor ecosystem for your needs. Or, we’ll seamlessly integrate into your existing ecosystem and unlock business intelligence insights through our real-time data monitoring dashboards and more. 

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Dynamic cleaning

IoT sensors can help determine room usage. This helps your teams work dynamically, rather than to a rigid schedule — cleaning areas that need attention and saving time on those that don’t.

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Food temperature monitoring

Using bluetooth probes, you can monitor your hot food counters and food safety requirements in real time, ensuring the strictest health standards are upheld continuously.

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Crowd control

Sensors and cameras can track movement, flow and number of people in your space, so you can intervene and prevent overcrowding, to improve customer experience and keep people safe.

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Fridge/Freezer temperature control
Reduce the need for manual checks and intervention with IoT sensors that monitor your fridge and freezer temperatures in real time, alerting you only when they need attention, saving on wastage and potential accidents.
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Environmental
monitoring

Whether it’s lux and noise levels, HVAC systems or air quality, your IoT sensors can help you proactively manage the many variables that contribute to a comfortable customer experience in your store.

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MPRO5 INTEGRATES WITH YOUR EXISTING TOOLS

Sap
Active Directory
Microsoft BizTalk
Sage
Connectwise
Dynamics 365
Great Plan
Sales Logic
TCP
Ui Path
Verisae

Our REST API lets us integrate with a vast number of your existing tools and legacy systems to create one connected source of truth, with all of your essential operational data on the mpro5 platform. We also integrate with Single Sign On systems (SSO) and IoT sensors for the ultimate in efficiency and real-time visibility.

 

We’ll work with your IT team to identify and set up your desired integrations to create a unified system that helps you work smarter, not harder. With a fully managed service, we won't create additional work for your IT team, instead we help to simplify and unify your tech stack for the ultimate solution for your business needs.

FAQs

Q:
What is retail management software?
A:

There are many different kinds of retail management software, but mpro5 is a workflow, aggregation and automation platform. Teams on the ground use our mobile application to record their work and fill out logbooks on their phones, then we combine this data with information from other sources including legacy systems and remote sensors. All together, this can be structured into useful business information that can drive action and insight through automation and visualization.

Q:
Why do I need retail management software?
A:

The retail industry is crowded and competitive and you differentiate yourself on your customer experience. Our software can do that by facilitating efficient, smart ways of working and aggregating data that drives continuous improvement for cleaner, safer stores.

Q:
Can a retail management system help ensure compliance with retail regulations?
A:

We ensure compliance in a few different ways. Clear guidance from smart workflows ensures data integrity and makes completing compliance checks easy and reliable. Effective data aggregation then surfaces compliance levels. Any failures can trigger remedial actions being sent out to resolve the issue and close the feedback loop.

Q:
What are the benefits of using a retail management system?
A:

A retail management system can make your operations vastly more efficient, effective and proactively service-driven. Aside from these cost savings and operational improvements, data visualization allows you to spot trends and identify pain points, as well as making auditing and reporting easy.

LEARN MORE ABOUT MPRO5 IN RETAIL

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Digitisation vs digitalisation

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17 May 2022

Closing the feedback loop is key to getting a return on investment

In my last article I talked about the need to make sense of the torrent of data businesses receive daily. But it’s not enough to simply understand what’s going on in your stores.

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Are you drowning in data?

I’m guessing a lack of information isn’t a problem for you as a retailer. It’s likely that you’re positively swamped by figures coming at you from all directions. Footfall into your washrooms, stocks of consumables, occupancy levels at any given time of day, the movement of customers around your stores, dwell times, ambient conditions, HVAC performance... I could go on.

8 Apr 2022

Empower your employees with BYOD

Companies have been more trusting of their employees since the pandemic forced everyone to work at home. In much the same way that employers realised their staff could be trusted to get on with the job despite being unsupervised, they are also realising that they can trust them to use their phone for work without opening Candy Crush.

15 Mar 2022

Smart Technology & Transforming Customers' Retail Experience

Imagine walking into a store and seeing a mess in the front display units: Shelves are disorganised, stock low and a prior customer abandoned their half-full shopping cart. Is this a one-off mess or something the store regularly faces? When it comes to the customer experience, little things can quickly add up to a negative perception.

17 Nov 2021

Digital Compliance Logbooks - Why It's Time to Make the Switch

Safe & legal logbooks are the bedrock of any compliance regime and are filled out for hundreds of specific purposes by most employees on a daily basis. But this is an expensive, people intense process that is difficult to manage, open to misinterpretation and full of easy to ignore processes. Consequently, measurement and reporting is difficult, as is the validation of compliance.

GET IN TOUCH WITH OUR TEAM

HOW CAN WE HELP?

If you'd like to discuss your requirements and see if mpro5 is a good fit, simply book a time that suits below, or fill in the inquiry form and our Retail Industry Expert will contact you to discuss how we can help.

TRUSTED BY

Tesco
NHS
Chartwells
Northern Trains
Compass Group
Morrisons