PRIVATE HEALTHCARE WORKFLOW MANAGEMENT AND AUTOMATION SOFTWARE FOR FACILITIES MANAGEMENT

 

mpro5 streamlines healthcare estate facilities management to improve quality of service, drive cost-savings and evidence compliance easily.

TRUSTED BY

CWPT
Medirest
Mitie
Cheshire and Wirral NHS

MAINTAIN EXCELLENT STANDARDS AND COMPLIANCE PROCESSES WITH MPRO5

Healthcare providers are tasked to deliver excellent patient care under strict regulatory constraints — and the ability to maintain a clean, safe environment is foundational to effective care. 

Cost-efficient, effective facilities management across properties in your healthcare estate can be challenging. Implementing compliant processes, monitoring and maintaining standards, and ensuring accurate auditing are all time-consuming activities — until now. 

Using a personalized mpro5 solution, facilities managers and their teams can maintain their healthcare estates to the highest standards, with exceptional efficiency and improved compliance.

purple arrow purple arrow

OUR IMPACT IN HEALTHCARE

We support leaders in public and private healthcare to turn complex workflows and scheduling into simple, effective and compliant processes. As their partners in digitized facilities management, our personalized solutions help each maintain their estates with improved compliance, proactive management and proactive processes.

We also support a wide range of brands across a range of industries. We draw on this varied experience to deliver exceptional solutions that follow best practices in workflow management and automation, business operations and facilities management.

 

 

FEATURED CASE STUDY 

COVENTRY AND WARWICKSHIRE NHS TRUST

 

We’re long standing partners to multiple UK NHS (National Health Service) trusts. We use this extensive experience to inform our private healthcare compliance software and facilities management solutions.

For example, we work with the Coventry and Warwickshire NHS trust — helping them keep their properties safe, excel at mandated audits, and maintain cost-efficient, compliant processes. We deployed their first iteration of mpro5 within 6 weeks, and have been enhancing their platform to keep up with their changing needs ever since.

Their mpro5 configuration gives them unprecedented visibility across their estate and monitors their compliance status for all statutory risk types, holistically and on a site-by-site basis. 

NHS
171
FUNCTIONAL
REQUIREMENTS CONFIGURED
6
WEEKS
TO CONFIGURE, DEPLOY AND REFINE THEIR SOLUTIONS
110
BUILDINGS
MANAGED WITH THE HELP OF MPRO5

HOW WE CAN HELP

 

We believe in building long-term partnerships that support your organization at every stage of its growth, through a changing regulatory landscape. 

 

Working with a Software-as-a-Service subscription model, we’ll help you drive success with agile solutions that match your changing needs.

purple arrow purple arrow

Here are a few things we can help you achieve with mpro5:

Increased_operational_effectiveness Increased_operational_effectiveness_hover
Increased operational effectiveness

mpro5 streamlines your processes to ensure teams run efficiently, gaining time and saving on costs.

Improved_process_compliance Improved_process_compliance_hover
Improved process compliance

We help you monitor the status of compliance for all statutory risk types, both holistically and on a site-by-site basis.

Rapid_implementation_and_ROI Rapid_implementation_and_ROI_hover
Rapid implementation and ROI

You’ll have a personalized, scalable solution up and running within 30 days, which we’ll refine and fully deploy within 90 days.

 

Ongoing_service_and_support Ongoing_service_and_support_hover
Ongoing service and support

Your monthly subscription includes ongoing service and support, and covers changes and additions to your platform functionality at no additional cost.

Sustained_cost_savings Sustained_cost_savings_hover
Sustained cost savings

Alongside team efficiency and productivity that drives cost savings, mpro5 also helps you save on administration time and printing costs.

Agile_solutions Agile_solutions_hover
Agile solutions

Our software is agile and fully configurable — evolving with your organisation. As your processes or regulations change, we’ll alter your mpro5 platform at no additional cost.

Proactive_maintenance Proactive_maintenance_hover
Optimized proactive maintenance

Data collected on assets, including on lifespan and condition, lets you reduce costs and avoid major faults with a proactive maintenance plan.

Increased_visibility Increased_visibility_hover-1
Increased visibility

Get continuous visibility over the entire healthcare estate, to make data-driven decisions and address issues before they become serious problems.

Digitisation_without_capital_outlay Digitisation_without_capital_outlay_hover
Digitization without capital outlay

We offer mpro5 via a subscription model that demands no capital outlay. This means you can start reaping the benefits without significant financial investment or risk.

NHS image 1

DOES YOUR HEALTHCARE ESTATE HAVE UNIQUE REQUIREMENTS?

 

mpro5 is fully configurable and we develop tailor made solutions for every client. 

If you’re unsure if mpro5 can meet your needs, get in touch to discuss your requirements and we’ll demonstrate how we can help.

NHS

mpro5 covered more ground in six weeks than our old system did in three years. This was the first step in realising my vision of the Estates Department at CWPT. The opportunities are endless, you just need the education and the appetite to want to see the change.

- Sat Padda, Senior Compliance manager

Tesco

mpro5 have been a genuine breath of fresh air to work with. The team collaborate well with the business and took the time to understand how the business worked to better tailor their support.

- Tom Devoil, Product Manager

Northern Trains

mpro5 delivers effortless compliance with our SQ (Service Quality) Regime with backup, service and support that never lets us down. Through Covid, changes in routines and schedules and even staffing challenges, mpro5 are always there on the end of the phone to help us through.

- Laura McLaughlin, Service Quality Manager

Compass Group

mpro5 have stepped up as a key partner for this journey. The mpro5 platform has enabled our innovation team to carefully design digital workflows in a way that matches preferred ways of working, as defined by our operational co-workers. The team also went out of their way to meet our demands in terms of data availability, which has allowed us to shape the insight.

- Jonathan Hentze, Head of Innovation & Digital Development

Chartwells UK

The support available from the CE team and the Support team at mpro5 is superb, this is one of the main selling points for me as they are always available to help and extremely friendly. The software itself is extremely flexible, when we first started using mpro5 it was in a small capacity, over the years we've grown the usage and now have somewhat complex functions and audits being used - This has caused no issues and I feel there are never any requests that are unachievable!

- Graeme Smith, Data and MI Lead

HOW WOULD MPRO5 WORK IN PRACTICE? FIND OUT IN OUR GUIDE

 

A digital solution that’s live in 30 days, streamlines operations to ensure process compliance, and drives productivity all sounds good, but is it realistic?

Our guide shares all you need to know about mpro5 and how our tailored, digital processes can help you drive excellent quality of service, improve compliance with healthcare regulations and enjoy cost-savings at the same time.

IMPROVE PATIENT EXPERIENCE AND COMPLIANCE 

 

It’s no longer possible to rely on manual, paper-based systems to implement and maintain efficient, compliant processes. Thankfully, mpro5 is packed with features that automate and streamline operations to ensure nothing slips through the cracks.

 

Here are a few things mpro5 can help you achieve in private healthcare:

Native_Health_and_Safety_focus Native_Health_and_Safety_focus_hover
HEALTH AND SAFETY FOCUS

Checks, reports and risk assessments that ensure compliance

Business_intelligence_dashboards Business_intelligence_dashboards_hover
Business intelligence dashboards

Reports and alerts for data-driven decision-making

Indisputable_proof_of_presence2 Indisputable_proof_of_presence_hover
Proof of presence tools

Live reporting, scheduled task workflows and real-time monitoring

Easy_digital_administration Easy_digital_administration_hover
Easy, digital administration

Say goodbye to time-consuming paperwork

Time_and_attendance_tracking Time_and_attendance_tracking_hover
Time and attendance tracking

Choose from a variety of clock-in/out options.

Workforce_management_tools Workforce_management_tools_hover
Workforce management tools

Automate task scheduling and track completion with built-in protocol compliance

COVID-19_protocol_tracking COVID-19_protocol_tracking_hover
COVID-19 protocol tracking

Proof of patrols, cleaning and mandated COVID-19 checklists

purple arrow purple arrow

MPRO5 INTEGRATES WITH YOUR EXISTING TOOLS

Sap
Active Directory
Microsoft BizTalk
Sage
Connectwise
Dynamics 365
Great Plan
Sales Logic
TCP
Ui Path
Verisae

We believe you should keep any software that’s already working well for your team. However, a suite of siloed tools can create inefficiencies and make quick, accurate and comprehensive reporting difficult. Thankfully, mpro5 can unify your software ecosystem to help teams connect using one platform, and give you unprecedented visibility over every aspect of your business.

 

We use an open API that lets us integrate with your existing tools and legacy systems to create one source of truth on the mpro5 platform. We also integrate with Single Sign On systems and IoT sensors for the ultimate in efficiency.

We’ll work with your IT team to identify and set up your desired integrations to create a unified system that helps you work smarter, not harder.

FAQs

Q:
What if healthcare regulations and compliance or auditing mandates change? Would my mpro5 solution help me meet these new requirements?
A:

mpro5 can be configured to help you maintain continuous compliance regardless of how fluid mandates and standards are. As a valued client, we’ll update your platform to meet any new requirements at no extra charge. 

Q:
Our facilities management processes are unique in our organisation. Can mpro5 really provide a digitized alternative that’s personalized to our needs and just as effective?
A:

mpro5 is fully configurable and can be built around almost any business. Contact us to discuss your needs and we’ll show you how mpro5 can help!

Q:
I don’t see our software staples listed under possible integrations. Can mpro5 integrate with the software we’re using daily?
A:

mpro5 uses an open API. This makes it easy to integrate with a wide range of industry-specialist software. If you don’t see yours listed, contact us and we’ll confirm if an integration exists or can be developed.

Q:
How long does it take to implement mpro5 across the entire healthcare estate?
A:

You’ll be up and running with your mpro5 platform and app within 30 days. Read more about how we’d implement mpro5 in your business here.

LEARN MORE ABOUT MPRO5 IN HEALTHCARE

30 Jun 2022

NHS asset management: when is it time to throw in the towel?

Estates teams face a quandary with NHS assets. Manage them well and you’ll release a much-needed windfall, squander them and you’ll always be short of funds to invest in areas that really make a difference. Now it’s been recognised that “an attractive and well-maintained environment makes an important contribution to the well-being of patients” you might finally have the budget to improve patient-facing areas. 

5 May 2022

Could superglue be the cure for your subcontractor pain?

If there’s one thing trickier than managing employees, it’s managing subcontractors. It’s a familiar problem to NHS estates and facilities managers who have to rely heavily on an army of specialists, engineers and maintenance teams to manage their estates and keep them safe and operational.

7 Apr 2022

Stop wasting time producing PPM reports

Technical compliance with a Planned Preventive Maintenance (PPM) schedule should not be complex to achieve. After all, there are clear instructions specifying what needs to be done, how it should be done and when. So why are PPMs such a headache for many NHS trusts? I’d argue that it’s not meeting the compliance requirements that’s the issue, but proving you met them.

29 Mar 2022

The answer to healthcare staff shortages - a digital platform?

Exhausted by their increased workload due to the COVID-19 pandemic, Britain’s cleaners have reached a breaking point and are voting with their feet to leave the sector. According to HEFMA, the extra procedures put in place and an increased workload from covering for sick colleagues have created “a dangerous cocktail” of staff shortages and burnout. 

9 Feb 2022

The Three Types of NHS Cleaning Audits Explained | mpro5

Since the long-awaited National Standards of Healthcare Cleanliness were published, the mandatory Technical Audit with its new 50-point check has rather stolen the limelight. But the belle of the ball has two ugly sisters, the efficacy audit and the external audit, which are just as crucial to delivering the new standards. 

27 Oct 2021

How to Achieve a 5 Star National Standards for Cleanliness Rating

The new National Standards for Cleanliness have focused trusts’ attention on complying with the crucial 50-point check. But are they seizing this opportunity to improve the effectiveness of their cleaning processes, rather than just treating it as a tick box to get a clean bill of health? Audit scores are about more than compliance, which should be just the start. 

GET IN TOUCH

HOW CAN WE HELP?

 

Please select how we can help solve your problems below, or fill in the inquiry form to the left and an industry expert will contact you ASAP to discuss how we can help.

TRUSTED BY

Tesco
Some Company
Some Company
Some Company
Some Company
OPW