EFFICIENT & RELIABLE JOB MANAGEMENT, COMPLIANCE AND SCHEDULING 

 

Our workforce management software tools equip you with all you need to monitor and verify the work of your teams, creating remedial actions and closing the feedback loop — helping you safeguard compliance and improve efficiency.

DEPLOY TEAMS WITH EFFICIENCY AND SIMPLIFY COMPLIANCE PROCESSES WITH AUTOMATED, DIGITAL WORKFORCE MANAGEMENT TOOLS

Effortless job management, simplified scheduling, improved compliance and mobile, digital workflows are at the heart of this mpro5 feature. As a fully configurable solution, you’ll have your pick of tools that offer unprecedented visibility over your teams and processes, drive efficiency and make compliance easy.

Straight_forward_employe_scheduling Straight_forward_employe_scheduling_hover
Straightforward employee scheduling
Automatic_alerts _and_escalations Automatic_alerts _and_escalations_hover
Automatic alerts and escalations
data data_hover
Business intelligence reports and alerts
Simplified_shift_management Simplified_shift_management_hover
Simplified shift management
Time_and_attendance_tracking Time_and_attendance_tracking_hover
Time and attendance
Proof_of_patrols Proof_of_patrols+hover
Proof of patrols

THREE WAYS WE CAN HELP

JOB MANAGEMENT image 1

FIELD TEAM MANAGEMENT

 

Tasks and work orders performed by your team in the field are both simplified and safeguarded with audit trails, using mpro5. Whether your team is cleaning a spillage, fixing a sign, patrolling a building or performing a risk assessment on a train station — we help you create a smart workforce and better manage ad-hoc, recurring or reactive tasks efficiently.

 

For example, your office could schedule jobs for field teams using an intuitive web-based planner, or let mpro5 automatically trigger jobs based on certain conditions, such as a failed audit or increased footfall. Then, mobile workflows completed via the app lets users capture data, including answering questions, taking photos and obtaining signatures.

 

Your teams will have everything they need to follow standard operating procedures, stay on task and maintain compliance — whether you manage 5 sites or 15,000.

MOBILE WORKFLOWS

 

We’ll configure and deploy smart, digital versions of your paper forms and processes within 30 days. With mobile workflows, your team no longer wastes time on inefficient paper-based processes — reducing the risk of data getting lost or tasks slipping through the cracks.

 

Workflows are dynamic and can automate your processes. Our team will work with you to configure them to maximize efficiency for your business, helping you design flows that:

 

  • Guide users down a desired route of questions based on previous answers
  • Trigger corrective actions as jobs for other mpro5 users
  • Trigger actions based on an answer, score or tailor-made parameter
Needs not represented
DATA DRIVEN SHIFT image 1 (1)

DATA-DRIVEN SHIFT MANAGEMENT

 

Because we’re cloud-based, mpro5 lets you monitor operations in real-time — ensuring your team are deployed where they’re needed most. Business intelligence reporting dashboards also gather and display data in an easily understandable way, helping you spot patterns and proactively plan shifts to ensure you’re never short or overstaffed.

WHY CHOOSE MPRO5 MOBILE WORKFORCE MANAGEMENT SOFTWARE?

Enables_standard_operating_procedures Enables_standard_operating_procedures_hover
Enables standard operating procedures

Cloud-based operations let teams of any size, across multiple sites, maintain the same brand and compliance standards wherever they are with guided workflows and compliance checks.

Cloud-based_resilience Cloud-based_resilience_hover
Cloud-based resilience

mpro5 is BS EN ISO/IEC 27001:2017 accredited, and our cloud-based platform enables secure business operations with data synchronization and no risk of down-time.

data (1) data_hover (1)
Live data for real-time visibility

Work completed on the app syncs back to the cloud and gives you a live view of job statuses and performance against SLAs.

Agile_operations Agile_operations_hover
Agile operations

Business intelligence reporting drives responsive, data driven decision-making for iterative improvements.

Seamless_Integrations Seamless_Integrations_hover
Seamless integration

mpro5 integrates with existing business systems to prevent data silos, improve visibility and maximize process efficiency through a centralized database and unified platform.

Detailed_audit_trails Detailed_audit_trails_hover
Detailed audit trails

Mobile workflows improve compliance with mandated processes, while proof of work safeguards include GPS tracking, photos and canvas, digital signatures and timestamped data.

Rapid_implementation Rapid_implementation_hover
Rapid implementation

We’ll digitize your paper-based processes and have your mpro5 platform and app configured and deployed within 30 days.

purple arrow purple arrow

WE DRIVE SUCCESS ACROSS INDUSTRIES

 

Our configurable solution is built to meet your unique business needs, while following best practice in digitalization and for your industry. Whether you’re in retail, rail, healthcare or something truly niche — mpro5 is fully configurable and we’d love to help you streamline operations, improve compliance and drive cost-efficiency.

FAQs

Q:
What is job management software?
A:

Job Management software can be used to structure, plan and assign work to employees and gather data on completed tasks. It can automate sending out routine jobs or reactive work based on data input: for example sending a maintenance team to fix a coffee machine that has been reported as broken. The feedback loop is closed by recording the completion of a remedial action.

Q:
Can mpro5 be integrated with my current business management systems?
A:

We offer intergration in almost any configuration you need - whether it's through our open API or a fully custom integration.

Q:
How do I track tasks and projects?
A:

You can track tasks and projects through the mpro5 web portal, or using a bespoke dashboard that we will make with your requirements in mind.

WHAT OUR CLIENTS SAY

NHS

mpro5 covered more ground in six weeks than our old system did in three years. This was the first step in realising my vision of the Estates Department at CWPT. The opportunities are endless, you just need the education and the appetite to want to see the change.

- Sat Padda, Senior Compliance manager

Tesco

Mpro5 have been a genuine breath of fresh air to work with. The team collaborate well with the business and took the time to understand how the business worked to better tailor their support.

- Tom Devoil, Product Manager

Northern Trains

mpro5 delivers effortless compliance with our SQ (Service Quality) Regime with backup, service and support that never lets us down. Through Covid, changes in routines and schedules and even staffing challenges, mpro5 are always there on the end of the phone to help us through.

- Laura McLaughlin, Service Quality Manager

Compass Group

mpro5 have stepped up as a key partner for this journey. The mpro5 platform has enabled our innovation team to carefully design digital workflows in a way that matches preferred ways of working, as defined by our operational co-workers. The team also went out of their way to meet our demands in terms of data availability, which has allowed us to shape the insight.

- Jonathan Hentze, Head of Innovation & Digital Development

Chartwells UK

The support available from the CE team and the Support team at mpro5 is superb, this is one of the main selling points for me as they are always available to help and extremely friendly. The software itself is extremely flexible, when we first started using mpro5 it was in a small capacity, over the years we've grown the usage and now have somewhat complex functions and audits being used - This has caused no issues and I feel there are never any requests that are unachievable!

- Graeme Smith, Data and MI Lead

GET IN TOUCH WITH OUR TEAM

HOW CAN WE HELP?

 

Please select how we can help solve your problems below, or fill in the inquiry form to the left and an industry expert will contact you ASAP to discuss how we can help.

OUR LATEST NEWS AND INSIGHTS

22 Nov 2022

Meet the Team – Kerry-Anne Nissim

We sat down with Kerry-Anne to discuss what being a business analyst entails, why it plays such a critical role in the success of implementation, and why helping our customers is so satisfying. 

17 Nov 2022

Tapping into your data is the secret to innovation

Recently, I was involved in a tender exercise to procure security guarding services, and I couldn’t help noticing something strange. Two out of the three tenders had proposed using, in their ‘Innovation’ section, augmented reality.  

10 Nov 2022

Why are C-level catering managers working in the kitchen in 2022?

In my line of work, it helps to stay in touch with your industry, customers and other contacts you’ve made along the way.  

20 Oct 2022

Meet the Team - George Budden

We sit down with Tier 1 Support Analyst George Budden to discuss his role in supporting customers, and why mpro5's service and support stands out from your typical SaaS offering...

11 Oct 2022

Beyond the Big Quit: Why Productivity is about more than Output Per Unit

High inflation, stagnating wages, economic recession and a world-wide pandemic have changed the workforce, in some ways that will probably take decades to fully understand. But there are some more immediate lessons that businesses can learn.

29 Sep 2022

Meet the Team - Rob Stevens

We sat down with Tier 2 Support and Configuration Analyst Rob Stevens, to discuss all things support, what makes us different from an average SaaS company and why he enjoys working at mpro5...