Featured Case Study: Dulsco

Transforming Waste Management

For waste management companies, customer service is key. If you work in this sector, then you can recognize the challenges of managing multiple teams and fleets of vehicles, responding to ad hoc jobs and completing routine collections, all while maintaining compliance and meeting SLAs (Service Level Agreements). Drivers use mpro5 to follow their schedule, perform maintenance checks and record completions, aborts and cancellations.
Waste Management NA
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“mpro5 has transformed our operations.
Not only do we have continuous visibility of
our daily operations, but we can respond more effectively to ad hoc requests, and we don’t have to charge our customers for late cancellations as we can update drivers’ jobs immediately.”

Steven Morris, Regional Head of Sales and Key Account Management, Dulsco

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