MPRO5 BLOG

Meet the Team – Kerry-Anne Nissim

We sat down with Kerry-Anne to discuss what being a business analyst entails, why it plays such a critical role in the success of implementation, and why helping our customers is so satisfying. 

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The Three Types of NHS Cleaning Audits Explained | mpro5

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How to Achieve a 5 Star National Standards for Cleanliness Rating

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Service Quality Regimes (SQRs) in the Rail Industry Explained

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Are you drowning in data?

I’m guessing a lack of information isn’t a problem for you as a retailer. It’s likely that you’re positively swamped by figures coming at you from all directions. Footfall into your washrooms, stocks of consumables, occupancy levels at any given time of day, the movement of customers around your stores, dwell times, ambient conditions, HVAC performance... I could go on.

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Empower your employees with BYOD

Companies have been more trusting of their employees since the pandemic forced everyone to work at home. In much the same way that employers realised their staff could be trusted to get on with the job despite being unsupervised, they are also realising that they can trust them to use their phone for work without opening Candy Crush.

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Stop wasting time producing PPM reports

Technical compliance with a Planned Preventive Maintenance (PPM) schedule should not be complex to achieve. After all, there are clear instructions specifying what needs to be done, how it should be done and when. So why are PPMs such a headache for many NHS trusts? I’d argue that it’s not meeting the compliance requirements that’s the issue, but proving you met them.

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Why merchandising matters for quick service...

When you visit your favourite quick service restaurant (QSR), nothing you see – from the moment you enter to the moment you leave – is there by accident.

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Digitalisation will transform the way you work

It might sound odd coming from a software company – but changing your processes from paper to digital forms isn’t in and of itself that useful. Yes you save money on paper, and hopefully a few trees too, but what difference does it really make? 

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Six must-haves for your TOC

Digital transformation is one of the hottest topics in the rail industry right now. And train operating companies (TOCs) are waking up to just how much time and money it can save them.

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The answer to healthcare staff shortages - a...

Exhausted by their increased workload due to the COVID-19 pandemic, Britain’s cleaners have reached a breaking point and are voting with their feet to leave the sector. According to HEFMA, the extra procedures put in place and an increased workload from covering for sick colleagues have created “a dangerous cocktail” of staff shortages and burnout. 

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mpro5 Launches Workflow Management and Automation...

For years, we’ve been helping businesses in the UK, Europe and the Middle East collect and leverage actionable real-time data to simplify and solve their most pressing operational challenges.

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Smart Technology & Transforming Customers' Retail...

Imagine walking into a store and seeing a mess in the front display units: Shelves are disorganised, stock low and a prior customer abandoned their half-full shopping cart. Is this a one-off mess or something the store regularly faces? When it comes to the customer experience, little things can quickly add up to a negative perception.

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Maximising ROI with the IoT (Internet of Things)...

In my last article I talked about smart stations that use the Internet of Things (IoT) to improve the passenger experience, but this technology holds enormous potential to transform businesses in almost every sector. With the right planning and strategy, it can also be made extremely cost-effective.

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Customer Spotlight: Goodwater | mpro5

We sat down with Chris King, Operations Director and Co-Owner of Goodwater, to discuss how mpro5 has improved their service and efficiency. Goodwater provide water treatment and water hygiene services, as well as supplying and servicing water treatment equipment on new builds and retro-fit projects. 

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These Catering Compliance Oversights Could Be...

What you don’t know can’t hurt you, right?

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