Many companies still use a paper-based system to assign jobs, record work and order new supplies, which are prone to error, loss and delays. mpro5 replaces all this paperwork with a mobile business app on a smartphone or tablet where engineers can manage their task list, record the jobs they complete and even order replacement parts. Everything is synchronised through a cloud-based website, so the relevant people can see the moment a job has been completed, a part has been ordered or a new task assigned.
From the moment a job comes into head office, it can be assigned to a specific member of staff via their smartphone or tablet. Through mpro5 everything a field worker needs to know about the job can be added; from detailed information about the issue, any previous reports, a list of assets they may need and their contact at the location.
Once a job has been completed, the user can fill out all the relevant documentation and even gain the signatures they need on their smartphone or tablet. If they need, through a Bluetooth printer a copy can be printed and given to the client too. As information is synchronised through the cloud, the process for reordering parts or invoicing for the job can start straightaway. You can even take photographs before and after the job has completed, to give your clients greater peace of mind and confidence in your work.
mpro5 is much, much more than just a device to manage tasks and complete forms. As an award-winning enterprise mobility solution, it can hold a full list of all your assets, including a barcode for each one. Every time a field worker uses a part, they simply need to scan it through their device and order a replacement. Any new assets can easily be added on the smartphone or tablet so your whole team knows exactly what’s needed for each job.